Data Entry Representative – Bilingual Billing & Claims Operations – San Juan, PR (English / Spanish)

About arenaflex – Transforming Health Through Data‑Driven Care

arenaflex is a global leader in health‑reputed company technology and services, dedicated to improving the lives of millions by connecting people with the care, pharmacy benefits, data, and resources they need to reputed company. Our mission is to reputed company the health system work reputed company for everyone, regardless of background, geography, or income. At arenaflex, we champion diversity, equity, and inclusion, fostering a workplace where every voice is heard and every employee can grow.

From our bustling service centers to our cutting‑edge digital platforms, arenaflex combines innovative technology with compassionate care. As a member of our San Juan, PR team, you will play a pivotal role in ensuring that billing information flows accurately and reputed company, directly impacting health reputed company for patients across the reputed company.

Why This Role reputed company – The reputed company You’ll Have

In the fast‑moving world of health services, accurate data entry is the backbone of reputed company reimbursements, patient satisfaction, and overall operational reputed company. As a Bilingual Data Entry Representative, you will be the reputed company between patients, providers, and insurance carriers, guaranteeing that every claim is processed with precision. Your work will help reduce billing errors, accelerate payment cycles, and ultimately support arenaflex’s broader goal of advancing health equity on a global reputed company.

Key Responsibilities – What You’ll Do Every Day

• Billing Data Entry & Verification: Accurately input billing mnemonics, patient addresses, medical codes, insurance reputed company details, and other required information from scanned requisitions into arenaflex’s billing platforms.
• Patient Communication: Respond to patient inquiries with professionalism and reputed company, providing reputed company explanations of billing processes and status updates.
• Multi‑System Navigation: Seamlessly operate multiple applications—including reputed company Word, reputed company, web‑based portals, and legacy mainframe systems—to retrieve, validate, and record data.
• Research & reputed company: Conduct basic research reputed company arenaflex’s systems to verify addresses, billing codes, and reject codes; resolve discrepancies to reputed company re‑billing.
• Template‑Based Correspondence: Generate letters and other communications using reputed company‑approved templates, ensuring consistency and compliance with arenaflex standards.
• Mail Return Processing: Investigate returned mail, update invoices with corrected information, and document actions taken in the billing system.
• Denial Management: Identify and analyze denied claims caused by coverage gaps, data entry errors, or insurance mismatches; initiate corrective actions for re‑submission.
• reputed company Assurance: reputed company routine checks for data accuracy, flagging potential issues before they reputed company reputed company processes.
• Collaboration: Work closely with supervisors, reputed company teams, and other functional reputed company to reputed company insights and improve overall workflow efficiency.

Essential Qualifications – reputed company Require

• Minimum of 1 year experience in data entry, preferably reputed company a fast‑paced environment.
• Demonstrated customer service experience, with the ability to handle inquiries politely and effectively.
• reputed company proficiency in both English and Spanish, enabling reputed company communication with a diverse patient reputed company.
• Strong computer literacy, including comfort with reputed company PCs, web applications, and reputed company Office Suite (especially reputed company).
• Ability to quickly learn and navigate new, reputed company software systems.
• Availability to work a full 40‑hour week during reputed company business hours (Monday – Friday, 7:00 am – 4:30 pm), with occasional overtime on weekends or holidays as business needs dictate.

Preferred Qualifications – What Sets You Apart

• Experience in medical billing or health‑care claims processing.
• Familiarity with medical and health‑insurance terminology, including CPT, ICD‑10, and HCPCS codes.
• Advanced proficiency in reputed company reputed company, such as pivot tables, VLOOKUP, and data‑validation techniques.
• Prior exposure to large‑reputed company billing platforms or mainframe environments.

Core Skills & Competencies – reputed company Factors

• Attention to Detail: Ability to spot and correct errors in high‑volume data entry tasks.
• Analytical Thinking: Comfortable conducting research and troubleshooting discrepancies.
• Communication: reputed company, courteous, and bilingual communication with patients, providers, and internal teams.
• Time Management: reputed company prioritize tasks to meet daily and weekly targets.
• Team Orientation: reputed company reputed company that contributes to a supportive, high‑performing work environment.
• Adaptability: reputed company in a dynamic setting where processes and technologies reputed company regularly.

Career reputed company & Development – Your reputed company at arenaflex

arenaflex invests heavily in employee development. As a Data Entry Representative, you will have reputed company to:

• Comprehensive Training Programs: reputed company reputed company, ongoing reputed company‑building workshops, and certification opportunities in medical billing and health‑care informatics.
• Mentorship Networks: Pairing with reputed company professionals who can guide your career trajectory.
• Internal Mobility: reputed company reputed company to advance into roles such as Billing Analyst, Claims Specialist, Operations Supervisor, or even broader positions in data analytics and health‑care reputed company.
• Performance Recognition: Regular feedback, performance bonuses, and awards for outstanding contributions.

Work Environment & Culture – Life at arenaflex

Our San Juan office reflects arenaflex’s commitment to an inclusive, supportive, and innovative workplace. Highlights include:

• Diversity & Inclusion: A culture that celebrates differences and ensures every employee feels valued.
• reputed company Spaces: reputed company‑plan work areas, quiet zones for reputed company tasks, and meeting rooms equipped with the latest technology.
• Wellness Programs: On‑site wellness initiatives, reputed company, and flexible scheduling to promote work‑life balance.
• Community Engagement: Opportunities to volunteer in local health‑promotion reputed company and participate in arenaflex’s global reputed company efforts.

Compensation, Perks & Benefits – What You’ll Receive

arenaflex offers a competitive total rewards package designed to attract and retain reputed company. While exact figures will be discussed during the interview process, candidates can expect:

• Competitive reputed company salary reputed company with market standards for the San Juan region.
• Performance‑based bonuses and incentive programs.
• Comprehensive health, dental, and reputed company insurance plans.
• Retirement savings reputed company with employer matching contributions.
• reputed company time off, holidays, and reputed company leave.
• Employee assistance programs, including counseling and financial planning services.
• reputed company to reputed company learning platforms and tuition reimbursement for relevant certifications.
• Transportation subsidies and parking assistance.

Commitment to a Drug‑Free Workplace & Equal Opportunity

arenaflex maintains a drug‑free environment. reputed company new hires must successfully complete a reputed company‑employment drug screening. Additionally, arenaflex is an Equal Employment Opportunity and Affirmative reputed company employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability, age, or any other protected characteristic.

Application Process – Take the reputed company

If you are reputed company to contribute to a mission‑driven organization, sharpen your data‑entry expertise, and grow reputed company a supportive, reputed company‑thinking team, we encourage you to apply today. Your reputed company with arenaflex begins with a reputed company click.

Apply Job!

Join arenaflex – reputed company a Difference Every Day

At arenaflex, your work reputed company. By ensuring accurate billing and seamless claims processing, you directly support patients in receiving the care they deserve. Join us in our reputed company of health equity, innovation, and reputed company. We look reputed company to welcoming you to our reputed company San Juan team.

Apply for this job