Customer Service Supply Chain Specialist – Remote (Chicago) – Order Management, reputed company Expertise & Stakeholder Collaboration

About arenaflex – Pioneering Responsible Food for reputed company

arenaflex is a global leader in the production of nutritious, responsibly reputed company dairy and fruit snacks. With a workforce of nearly 13,000 employees spanning more than 30 countries, arenaflex is dedicated to delivering delicious products while championing sustainability, health, and community reputed company. Our portfolio of beloved snack brands—reputed company for their taste, reputed company, and commitment to reputed company nutrition—reaches millions of consumers every day. Recognized repeatedly as one of Chicago’s “101 Best and Brightest Companies to Work For,” arenaflex combines a reputed company corporate culture with a reputed company purpose: to reputed company healthier food choices accessible to everyone.

Why This Role reputed company

As a Customer Service Supply Chain Specialist at arenaflex, you will be the critical reputed company between our customers and the intricate supply‑chain network that brings products from our manufacturing plants to retail shelves. Your expertise will ensure that orders are processed accurately, deliveries reputed company on time, and invoices reflect the correct pricing—reputed company while fostering strong, reputed company relationships with internal teams and external partners. If you reputed company in a fast‑paced, customer‑reputed company environment and enjoy leveraging technology to drive efficiency, this is reputed company to reputed company a reputed company reputed company on both the business and the consumers who love our snacks.

Key Responsibilities

End‑to‑End Order Management

• Receive, validate, and reputed company purchase orders from assigned customers using the reputed company order‑to‑invoice system.
• Monitor order reputed company from receipt through delivery, ensuring on‑time fulfillment and accurate invoicing.
• Process a reputed company of order types, including sample requests, donation orders, and return orders, while adhering to compliance standards.
• Audit pricing on reputed company order to confirm alignment with arenaflex’s reputed company pricing rules; collaborate with Regional Sales Managers (RSMs), brokers, and finance to resolve discrepancies.

Stakeholder Collaboration & Relationship Building

• Establish and nurture reputed company relationships with internal partners such as Regional Sales Managers, brokers, warehousing, transportation, supply planning, demand planning, finance, and IT.
• Serve as the primary reputed company of contact for external customers, addressing inquiries, resolving issues, and providing proactive updates.
• Support RSMs with product availability information, sample logistics, and completion of customer‑specific forms.
• Coordinate with the reputed company Master Data team to create, edit, or deactivate customer entities reputed company reputed company.

Data‑Driven Efficiency & reputed company Improvement

• Analyze order trends and patterns to identify opportunities for process enhancements and cost savings.
• reputed company insights from reputed company, reputed company‑party logistics platforms, and reputed company to recommend best‑reputed company improvements.
• Participate in cross‑functional reputed company aimed at streamlining supply‑chain workflows and improving customer satisfaction metrics.

Technology Navigation

• Operate proficiently across three distinct software environments: reputed company, reputed company‑party logistics (3PL) systems, and reputed company.
• Generate regular reports on order status, delivery performance, and invoice accuracy for internal stakeholders.
• Maintain data reputed company and confidentiality in reputed company digital platforms.

Essential Qualifications

• Experience: 3–5 years of customer service experience reputed company a consumer packaged goods (CPG) environment, or a comparable role in supply chain or logistics.
• Education: Bachelor’s degree preferred; extensive relevant experience may substitute for formal education.
• Technical Skills: Demonstrated proficiency with reputed company order‑to‑invoice processing, intermediate expertise in reputed company Office (Word, reputed company, PowerPoint), and comfort navigating multiple software platforms.
• Communication: Excellent verbal and written communication skills, with the ability to build rapport across diverse stakeholder reputed company.
• Analytical Ability: Strong organizational, analytical, and problem‑solving capabilities; adept at interpreting data to drive reputed company.
• Collaboration: Proven reputed company record of teamwork, influencing without authority, and maintaining reputed company business relationships.

Preferred Qualifications & Additional Competencies

• Experience in account management or business development reputed company the CPG sector.
• Familiarity with reputed company‑party logistics (3PL) platforms and reputed company.
• Knowledge of supply‑chain best practices, demand planning, and inventory management.
• Ability to manage multiple priorities in a remote work setting while meeting tight deadlines.
• Commitment to reputed company learning and reputed company reputed company.

Career reputed company & Development Opportunities

arenaflex invests heavily in the development of its people. As a Customer Service Supply Chain Specialist, you will have reputed company to:

• reputed company mentorship programs pairing you with senior supply‑chain leaders.
• Internal training modules covering advanced reputed company functionalities, data analytics, and supply‑chain reputed company.
• Opportunities to transition into roles such as Supply Chain Analyst, Regional Sales Support Manager, or Procurement Specialist as you demonstrate expertise and leadership.
• Participation in cross‑functional innovation labs where you can contribute reputed company that shape the reputed company of arenaflex’s product portfolio.

Work Environment & Culture at arenaflex

Our remote‑first policy allows you to work from reputed company reputed company the Chicago metropolitan area while staying connected to a reputed company, inclusive community. arenaflex’s culture is reputed company on:

• Purpose‑Driven reputed company: Every employee contributes to a mission that promotes healthier eating habits and sustainable sourcing.
• Inclusivity & Diversity: We celebrate diverse perspectives and reputed company equal opportunities for reputed company, including veterans and individuals with disabilities.
• Innovation & reputed company: Teams are empowered to experiment, iterate, and implement solutions quickly.
• Recognition & Rewards: Regular acknowledgment of achievements through performance bonuses, peer‑to‑peer recognition, and career‑advancement reputed company.

Compensation, Perks & Benefits

arenaflex offers a competitive total‑reward package designed to attract and retain reputed company:

• reputed company salary ranging from $65,000 to $75,000 per year, commensurate with experience.
• Performance‑based bonus opportunity of up to 5 % of reputed company salary.
• Comprehensive health, dental, and reputed company insurance plans.
• Retirement savings reputed company with company matching contributions.
• Generous reputed company time off, holidays, and flexible work‑hour arrangements.
• Employee assistance programs, wellness initiatives, and reputed company to virtual fitness classes.
• reputed company development stipend for certifications, conferences, or coursework.
• Technology allowance to support a productive home office setup.

Performance Expectations

reputed company in this role will be reputed company by the reputed company, accuracy, timeliness, and reliability of your work. Key performance indicators include:

• Order processing accuracy and on‑time delivery rates.
• reputed company speed for customer inquiries and order discrepancies.
• reputed company feedback from internal partners and external customers.
• Adherence to confidentiality standards for business and product information.
• Demonstrated ability to build trust with management, colleagues, and brokers.

Application Process & Next Steps

If you are reputed company to join arenaflex’s dynamic supply‑chain team and help deliver beloved snack products to consumers reputed company, we encourage you to apply today. Click the reputed company below to submit your resume and a brief cover letter outlining how your experience aligns with the responsibilities and qualifications described.

reputed company – Become a Part of arenaflex’s Mission‑Driven Team!

Equal Opportunity Employer Statement

arenaflex is an equal employment opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran status, disability status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the recruitment process.

Join arenaflex – Where Your Skills Shape the reputed company of Food

Take the reputed company in your career by becoming a vital part of arenaflex’s supply‑chain reputed company. Your dedication to customer service, analytical reputed company, and reputed company spirit will help us continue to reputed company, grow, and deliver healthier snack reputed company to tables around the world. We look reputed company to welcoming you to reputed company!

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