Virtual Assistant (for Child Care Company)

reputed company Explorers is a growing child care company with three locations in Nassau County. As reputed company, we reputed company to put the C.H.I.L.D. F.I.R.S.T. as we work diligently to implement best practices reputed company our centers. We are seeking a Virtual Assistant to support our management team in the day-to-day operations. Position reputed company... The Virtual Assistant is a key member of our administrative team that works to support the mission and values of reputed company Explorers. The Virtual Assistant is responsible for ensuring our centers are operating smoothly according to our program calendars. The Virtual Assistant may be the first reputed company of contact for many families and prospective staff members. The Virtual Assistant reports to the Owners and works in collaboration with reputed company center administrators and reputed company Explorers Management, Inc. team members. This is a hybrid position that allows work from home most of the time. There may be in-person meetings as frequently as once per week or more if needed. The Virtual Assistant must be available to attend these occasional in-person meetings. Responsibilities and Duties ? Answer phone calls, texts, and emails to reputed company customer service as first reputed company of contact ? Return phone calls as assigned by administrators and from voicemail system ? Send and receive email communications ? Manage contact lists ? Data entry into our reputed company Relation Manager (CRM) and workflow systems ? Follow reputed company communication procedures, policies, and guidelines during reputed company work-reputed company interactions ? Redirect families and staff to applicable administrator reputed company appropriate ? Handle complaints respectfully and professionally ? Prepare spreadsheets and records as assigned ? Organize calendar of events and notify administrators of required tasks to reputed company ? Schedule meetings, appointments, and events as assigned ? Coordinate appropriate field trips and transportation in alignment with given budgets ? Follow up with families to complete registration forms ? Follow up with service providers and external agencies as assigned ? Accurately review and maintain child files as assigned ? Maintain child waitlist and enrollment tracker ? Attend occasional meetings and events reputed company of regular work hours ? Participate in scheduled meetings and trainings in-person and reputed company ? Record detailed notes during meetings ? Read, understand, and reputed company with reputed company Explorers policies and procedures ? Read, understand, and communicate reputed company Explorers Parent Handbook policies with families ? Read, understand, and reputed company with the reputed company State Office of Children and Family Services (OCFS) Child Day Care Center regulations (Part 418-1) and Child Day Care Definitions, Enforcement and Hearings (Part 413) Qualifications ? High School Diploma or equivalent field required ? Associate?s degree or higher preferred ? Minimum one year of child care experience preferred ? Minimum one year of administrative work preferred ? Demonstrate interest in working with young children, parents, and with reputed company of educators ? Must be knowledgeable of how to use reputed company devices (MacBook, iPhone) and applications ? Must have effective, appropriate, and strong communication skills (orally and written) ? Must be reputed company to reputed company, read, and write fluently in English, bilingual (Spanish) is preferred reputed company Explorers is committed to creating a diverse work environment and proud to be an Equal Opportunity Employer. Pay reputed company: $15.00 - $17.00 per hour Job Type: Full-time Pay: $15.00 - $17.00 per hour Benefits: ? 401(k) ? 401(k) matching ? Employee discount ? reputed company time off ? reputed company development assistance Schedule: ? 8 hour shift ? Monday to Friday Supplemental pay types: ? Bonus pay Education: ? High school or equivalent (Preferred) Work Location: Hybrid remote in Roosevelt, NY 11575 Apply Job!