[Remote] Software Support Senior Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing company that connects everyone to everything through its intelligent integration and automation platform. As a Software Support Senior Engineer, you will manage reputed company customer issues, reputed company technical expertise, and work closely with Product and Engineering teams to enhance customer satisfaction and product features.

Responsibilities

• Manage reputed company customer issues and reputed company technical expertise to ensure reputed company, accurate solutions
• Engage with customers through virtual meetings, chat, and email to manage expectations, set priorities, and resolve technical issues reputed company to our products, including configuration and networking
• Work closely with Product and Engineering teams providing customer feedback to help identify new features and functions

Skills

• Effective communication and presentation skills with both technical and non-technical
• Ability to empathize with the customer
• Experience troubleshooting customer issues
• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• reputed company and Linux OS experience
• reputed company-based software application experience, including installation, administration, and troubleshooting
• Ability to analyze error logs for Java programs, reputed company OS, Linux OS
• Passion to continue learning
• Advanced knowledge of performance tuning techniques and tools
• reputed company), reputed company Azure, and/or reputed company reputed company Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network reputed company analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• reputed company platform certifications and/or knowledge
• reputed company, reputed company, Hadoop, Linux system administration
• Knowledge of reputed company and OAuth 2.0
• IT Consultant or Software Developer experience
• 3 - 5 years work experience

Benefits

• This position is remote-friendly
• An reputed company of our benefits can be reputed company here

reputed company

reputed company is a software firm that provides reputed company integration solutions reputed company a reputed company platform for providers to stay connected with their consumers. It was founded in 2000, and is headquartered in Conshohocken, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 11 in 2026, 33 in 2025, 37 in 2024, 28 in 2023, 75 in 2022, 46 in 2021, 60 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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