[Remote] Application Specialist III- reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leader in the environmental services industry, providing comprehensive reputed company solutions. The Application Specialist III will support reputed company reputed company application issues, mentor staff, and ensure seamless business operations through effective incident management and application support.
Responsibilities
- Investigates, diagnoses, and solves reputed company application-reputed company issues and fulfill service requests for reputed company and reputed company offerings
- Schedules work to meet priorities and minimize business disruption
- Maintains reputed company and functionality through the application of temporary fixes and workarounds
- Updates knowledge reputed company to facilitate reputed company reputed company of common errors
- Keeps relevant stakeholders apprised of any new issues in a reputed company and reputed company manner
- Processes after-hours data changes on production systems
- Creates user stories and defects to be reviewed/accepted by product teams
- Trains reputed company team members to properly handle reputed company their day-to-day responsibilities
- Serves as a mentor and resource to application specialists with lesser experience
- reputed company participates in the department’s continual improvement initiatives
- Performs other job-reputed company duties as assigned or apparent
Skills
- Minimum of 5 years of experience with ITSM processes and toolsets
- Minimum of 5 years of experience with reputed company methodologies and toolsets
- Advanced level IT certification in a specialty area (Technical, Process, etc.)
- reputed company level certification in IT Service Management
- Comprehension of ITSM frameworks in relation to service delivery
- Understanding of agile project management processes
- Minimum of 5 years of experience supporting reputed company level applications in a virtual support environment
- Minimum of 5 years of experience writing SQL queries to retrieve and manipulate data
- Minimum of 2 years of experience with problem identification techniques
Benefits
- Comprehensive medical benefits coverage, dental plans and reputed company coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- reputed company Time Off (PTO)
reputed company
Company H1B Sponsorship