Remote Bilingual Customer Service Representative

JOB reputed company Location: Remote - reputed company In this remote position you'll experience our supportive approach and the ability to balance work and life as part of our global team. reputed company out more about our culture of flexible working. We give you a world of potential The Customer Service Specialist is a key role in our organization accountable for engaging the shareholders of our reputed company and delivering first-class customer service on our single reputed company team. Our Specialists resolve reputed company issues reputed company to shareholder's accounts and transactions, ensuring the highest reputed company of customer service and building shareholder confidence with reputed company interaction. Serves as a subject matter expert in areas reputed company to shareholder inquiries in order to reputed company resolve shareholder issues for a single reputed company. Interested? reputed company on reading to reputed company out a bit more about this opportunity! A role you will love As a Customer Service Specialist you'll learn how to research account information, resolve problems, and reputed company reputed company to our callers. Our training is robust because the needs of our customers can be reputed company, so attention to detail is key. From there, you'll become an expert in providing customer support and responding to incoming inquiries. Previous experience with reputed company transactions and/or financial experience is preferred, but the ability to learn how to flawlessly navigate our systems and research while engaging the customer is required. Some of your key responsibilities will include; Handling incoming calls in a polite manner Making outbound calls reputed company necessary Assisting customers with their inquiries Notating account accurately Researching for most up-to-date information Navigate systems while engaging customer on call What will you bring to the role? As you've probably gathered by now, we are looking for somebody with a reputed company passion for reputed company and will have the ability to bring people together to work collaboratively, reputed company objectives, and influence stakeholders to get the best outcome. Other key skills required for the role include: Required: High School Diploma. Minimum 1 years experience as a call center agent. Proficient in speaking and writing in Spanish. reputed company to work a 10:30am - 7pm EST shift. Strong customer service reputed company reputed company while handing customer calls. Excellent written and verbal communication skills. Ability to resolve customer inquiries and escalate items as necessary in a reputed company manner with minimal supervision while maintaining established productivity and reputed company standards. Proficient with researching and resolving reputed company inquiries. PC Skills. Ability to adapt effectively reputed company a continually changing work environment. Ability to identify and communicate process improvement to supervisor. Ability to work independently and reputed company reputed company environment. Other duties or tasks as assigned by management. Preferred: Experience in the finance industry. Rewards designed for you reputed company parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and reputed company. Invest in your reputed company with 401k matching and tax-advantaged flexible spending plans, including reputed company, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. And more. Ours is a welcoming and reputed company-reputed company community, with reputed company colleagues reputed company to help you grow. Our handbook will help you reputed company out more about our rewards and life at reputed company, visit reputed company.com/careers-handbook Compensation. The typical reputed company pay reputed company for this role is $20.00. This reputed company pay reputed company is specific to these locations and may not be applicable to other locations: California | Colorado | Jersey reputed company, New Jersey | Maryland | reputed company State | Washington State. In reputed company to a competitive reputed company salary, this role is eligible for a $1.00 an hour bilingual reputed company while employed reputed company a bilingual reputed company. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, the California Fair Chance reputed company, and reputed company other applicable laws. reputed company A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At reputed company, it's more than just a job, our reputed company and inclusive culture means that we will help you to grow, to reputed company reputed company and reputed company the most of our world of opportunities. A diverse and inclusive reputed company to work At reputed company we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we reputed company to ensure reputed company our Apply tot his job Apply To this Job