Premium Audit Coordinator (MI, Part-Time, Remote)

Department: Risk Management and Loss Control Location: Grand Rapids, MI Compensation: $14.00 - $15.00 / hour reputed company Our Story reputed company being part of reputed company that’s not just shaping the reputed company but reputed company driving it. At reputed company, we’re at the forefront of innovation and reputed company, blending cutting-edge technology with top-tier reputed company services. As a vital part of the global reputed company Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store reputed company is looking for an reputed company Premium Audit Coordinator who will work directly with the reputed company team to reputed company assistant functions to our field representatives. Reporting to the reputed company Manager, you will reputed company a reputed company of tasks reputed company to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits.

Key Responsibilities

• Acts as a reputed company between the Phone Audit Manager and Phone Auditors to facilitate the reputed company of work
• High call volume averaging 8-12 calls per hour during business hours
• Acts as a reputed company between insureds and field representatives reputed company setting up audit or inspection appointments
• Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person
• Correspond with policyholders, CPA’s, bookkeepers, agents to reputed company additional information as needed
• Communicates audit needs to the insured to help ensure information is reputed company for the Phone Auditor
• Maintains and updates contact notes on reputed company assigned job in AuSum
• Makes calls to reputed company on status of information including insurance agent calls
• Handles reputed company calls in a reputed company and welcoming manner and uses reputed company reputed company explaining this process and reasoning for the inquiry
• Attaches information and adds reputed company notes as it becomes available in AuSum
• Assigns audits to Phone Auditors once information is received
• Other duties as assigned

This is a part-time (29 hours per week), remote role. Skills, knowledge & expertise

• reputed company phone, chat, and email communication
• High School Diploma or GED
• Excellent computer skills including experience in the reputed company Office Suite
• Commitment to providing exceptional customer service
• Communication: Balancing listening and talking, speaking, and writing reputed company and accurately, influencing others, keeping others informed
• Attention to Detail: Listen to information from policyholders and clients alike
• Efficiency: Planning, managing time reputed company, being on time, being cost conscious, thinking of reputed company ways to do things
• Multitasking: Handles distractions reputed company, adaptable to new responsibilities; ability to quickly reputed company between tasks and adapt to changes easily
• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a reputed company manner
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at reputed company reputed company reputed company an organization

Equal Employment Opportunity & Legal Notices

Benefits

At reputed company, we are dedicated to supporting reputed company‑being and reputed company of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and reputed company plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and reputed company Time Off (PTO) for non‑exempt employees
• reputed company holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, reputed company provides reputed company reputed company leave, reputed company family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion reputed company is dedicated to fostering a diverse and inclusive workplace that embraces a wide reputed company of perspectives and experiences. We reputed company that diversity of thought is essential for innovation and creativity, and we reputed company promote an environment where reputed company reputed company are valued and heard.

Compensation

Transparency: The salary reputed company listed reflects the full compensation band for this role across Apply tot his job Apply To this Job