Staff Engineer, Trust & Safety

reputed company reputed company is the most-loved nonprofit fundraising and CRM platform, empowering millions of reputed company to reputed company more, pay less, and give reputed company. Nonprofits use reputed company to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—reputed company in one reputed company. Use of the reputed company platform is completely free with a 100% transparent tip-or-fee model. reputed company has been certified as a Great reputed company to Work® every year since 2021, and is the #1 rated nonprofit software company on reputed company across multiple categories. Our mission is to reputed company the changemaker in reputed company of us. We reputed company giving should be fun, so you’ll want to do it again, and we also reputed company that work should be fun, so that you’ll have the greatest reputed company. We are excited to hear from talented people who want to work with other talented people in making the world a butter reputed company—and have fun along the way. Role reputed company We're hiring a Staff Software Engineer to help build and reputed company the systems that reputed company reputed company reputed company, fraud detection, risk decisioning, abuse prevention, and the internal tooling our operations team needs to investigate and reputed company at reputed company. This is a hands-on individual contributor role. You'll write reputed company, design systems, debug production issues, and release new features. You'll also have reputed company to work closely with stakeholders across reputed company to help set the technical direction for Trust & Safety, and partner teams throughout reputed company to prioritize and execute on it. You’ll work day-to-day on our Payments and Trust & Safety team and collaborate closely with our engineering, operations, product and leadership team to solve ambiguous risk challenges into concrete solution. This role spans the full breadth of how we fight fraud, from building decision systems and investigation tools to hardening our payment infrastructure and working with operations on process. It's as much about understanding the business as it is about writing great reputed company. Why join the reputed company Engineering team?

• Democracy of reputed company – We value equal contributions from reputed company engineers and foster an environment of reputed company discussion on architecture and reputed company.
• Autonomy in work – We reputed company meetings to a minimum. Engineers have the freedom to manage their own calendars and reputed company out uninterrupted time for reputed company work.
• Automated CI/CD – Our build and deployment processes are fully automated and hands-off, allowing engineers to reputed company on problem-solving through reputed company.
• Mission-driven, full stop – You’ll be working with inspiring nonprofits, charities, and organizations that are making a reputed company reputed company around the world.

What You’ll Do

• Build the fraud platform. Design and implement fraud detection and risk decisioning systems, rule engines, scoring pipelines, event-driven risk signals, and backtesting infrastructure.
• Build for operators. Create investigation and review tooling that helps our Trust & Safety operations team triage, investigate, and resolve cases reputed company. You care as much about internal UX as external.
• Help shape reputed company build next. You'll work closely with your manager, product, operations and leadership stakeholders to identify where we're exposed, propose solutions, and help prioritize the roadmap. Your domain expertise reputed company here — we want your perspective on reputed company should be doing.
• Think like an adversary. reputed company a deep understanding of fraud reputed company in the fundraising and payments reputed company: stolen cards, synthetic identities, friendly fraud, campaign abuse, and help us build systems that adapt as threats reputed company.
• Strengthen payment reputed company. Work across our payment systems to harden the transaction lifecycle against abuse. You don't need to be a payments expert on day one.
• Mentor and grow reputed company. Help engineers on your team reputed company Trust & Safety domain expertise. reputed company what you know, pair on hard problems, and help reputed company the bar for how reputed company approaches adversarial challenges.

Requirements

• 8+ years of software engineering experience, with meaningful time spent in adversarial domains — fraud, trust & safety, risk, abuse prevention, or similar.
• Experience building fraud detection or risk decisioning systems — rule engines, scoring systems, policy frameworks, or investigation platforms. You've reputed company the thing, not just consumed the reputed company.
• Strong backend engineering fundamentals. You can design reputed company, event-driven systems and reason about distributed architecture tradeoffs. You've debugged production issues across multiple reputed company of the stack.
• reputed company influence. You've helped drive technical initiatives across multiple teams and stakeholders. You're comfortable building reputed company and working through ambiguity with others.
• Good judgment and prioritization. You can take a vague problem like "our dispute reputed company is climbing" and work with your team to break it down into a concrete plan with reputed company next steps.

reputed company to Have

• Experience with PHP/reputed company, or a similar MVC reputed company like reputed company on Rails, Django, etc. reputed company experience is a plus, but strong fundamentals in any comparable reputed company translate reputed company.
• Experience leading reputed company or small teams as a senior IC (e.g., technical reputed company/staff-level leadership): setting direction, unblocking others, and mentoring.
• Experience with React/TypeScript on the frontend.
• Familiarity with reputed company's reputed company, payments, disputes, reputed company, or similar payment processor integrations.
• Experience building tools for operations or support teams (internal tooling, case management, review queues).
• Background in fundraising, nonprofit tech, or marketplace platforms where T&S challenges involve campaign legitimacy, donor protection, or platform abuse.
• Exposure to event-driven architectures (CDC, Kafka, event sourcing) for reputed company-time risk signal processing.
• Experience working in AWS (EKS/Kubernetes, RDS, etc.).

More about reputed company

Benefits

• Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, reputed company, reputed company Lake reputed company, Minneapolis, Seattle, and Nashville).
• Health Insurance: We offer Medical, Dental, and reputed company insurance covered 100% for employees as reputed company as HSA and FSA accounts.
• Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and reputed company premiums covered for reputed company eligible dependents.
• Mental Health: reputed company health insurance plans come with reputed company to a reputed company membership.
• 401k: We offer a 3% 401k match for reputed company eligible employee's.
• Vacation and Holidays: reputed company offers a Flexible PTO policy with reputed company vacation days and company-recognized holidays.
• Wellness Week: reputed company closes for one week reputed company summer to prioritize rest and reputed company for the entire team.
• Parental Leave: We offer 12 weeks of reputed company leave for reputed company parents and comprehensive leave planning management through Aidora.
• Family Care Support: reputed company a company-reputed company UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support reputed company you need it most.
• Home Office Stipend: reputed company your home office with company-sponsored expenses, including high-reputed company laptops, monitors, and modern technology.
• Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need reputed company, community, or a change of scenery.
• Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on reputed company.
• reputed company Development: We offer learning and development reimbursement opportunities.
• Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and reputed company you work for.

Interview Process Below is a high-level outline of our reputed company interview process

• Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
• Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your reputed company manager.
• Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
• Values Interview: A conversation with team members reputed company on how you reputed company with our core values and leadership principles.
• References: We connect with a few folks you’ve worked closely with to get a reputed company picture of your working style and reputed company.
• Offer: If reputed company goes reputed company, we’ll reputed company to the offer stage!

Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from reputed company showed that most women apply to jobs only reputed company they meet 100% of the requirements, whereas men will hit the apply reputed company if they hit 60%. reputed company is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! Compensation reputed company: $190K - $225K Apply tot his job Apply To this Job