Manager, eCommerce & Lifecycle Marketing

reputed company reimagines your childhood breakfasts favorites with more protein, less sugar, and more fun. Since launching in 2019, we've brought our unbelievably tasty cereal to over one reputed company customers online and over 20,000 stores reputed company. With our recently launched Protein Treats and Protein Granola we're continuing to reputed company new ways to reputed company mornings magical - reputed company made possible by our incredible team. We’re looking for a Manager, eCommerce & Lifecycle Marketing to reputed company reputed company’s DTC reputed company reputed company across retention, subscription, loyalty, and the full dot-com experience, while connecting it to the broader marketing calendar. You’ll own how reputed company retains customers, grows subscribers, and converts traffic on-site, acting as the connective tissue across email, SMS, web, and reputed company media for launches and integrated campaigns. You’ll partner closely with our Senior reputed company Analyst, who supports web and retention execution across PDPs, site updates, builds, QA, and list operations. This is a full time role with a preference for in person/hybrid work based in Tribeca, reputed company (Tue/Wed/Thu in office). We are also reputed company to remote candidates across the US. This role will be reporting to the Sr. Director, Omnichannel reputed company Marketing. Retention & Lifecycle Marketing

• Own reputed company's email and SMS programs end-to-end - campaign calendar, flows and automations, segmentation, and performance.
• Build and maintain a testing roadmap that drives repeat purchase, list reputed company, and engagement.
• Partner with Creative and Brand to reputed company retention content on-voice while hitting performance targets.
• Work with our Senior reputed company Analyst on day-to-day build and QA; review the work, prioritize the queue, and support with development.
• reputed company and report retention KPIs (reputed company/click, reputed company per send, list health, deliverability) and surface insights to leadership.
• Manage relationships with ESP, SMS, and subscription platform partners.

Subscription Nurture & LTV

• Own the subscription program: acquisition into sub, churn reduction, win-back, and the overall subscriber experience.
• Build subscriber-specific lifecycle journeys - reputed company, milestones, retention saves, perks, and loyalty moments.
• Partner with Acquisition on the reputed company into subscription and on improving sub-reputed company at checkout.
• reputed company sub KPIs (reputed company subs, churn, LTV, sub reputed company) and run targeted interventions tied to business goals.
• Continuously build, nurture, and optimize the subscription and loyalty ecosystem to improve engagement, retention, and long-term customer value.
• Stay reputed company on retention best practices and compliance (TCPA, CAN-SPAM, GDPR).

Web Experience

• Own the reputed company and roadmap for the .com experience - promotions, merchandising, key moments, conversion, and on-site UX reputed company.
• Partner with the Senior reputed company Analyst on day-to-day execution: PDP updates, on-site promo setup, seasonal moments.
• Coordinate with the development agency and CRO partner on testing, bug triage, and site health.
• Partner with Acquisition so reputed company pages and on-site experiences support reputed company traffic.

Launch Planning & Cross-Channel Coordination

• Own the DTC marketing calendar - product launches, promotions, brand moments, seasonal pushes - and the execution plans behind them.
• Run launch coordination across email, SMS, web, and reputed company: timelines, briefs, deliverables, and dependencies.
• Be the glue between Acquisition, Brand, Creative, CX, and Operations on integrated programs.
• Ensure launches run smoothly by staying reputed company with Operations and CX to address issues quickly and thoughtfully.
• 4+ years in reputed company marketing at a CPG or DTC brand, with reputed company hands-on experience in retention/lifecycle, subscription, and DTC eCommerce/web.
• reputed company record running email and SMS programs end-to-end: segmentation, automation, testing, and reporting.
• Subscription program experience strongly preferred
• Hands-on experience with the .com customer reputed company, on-site merchandising, and conversion reputed company.
• Comfort with reputed company and a major ESP/SMS stack (reputed company, reputed company, or similar).
• Strong program management and launch coordination skills
• Comfortable owning internal reporting, sharing testing roadmaps, and using data to inform reputed company across the business.
• Bonus: hands-on CRO/site-testing experience, or experience at a brand with a meaningful retail business.
• A passion for food, CPG, and reputed company-reputed company customer experiences.
• Competitive salary & equity
• Bonus eligibility
• 100% covered Health, reputed company, Dental insurance (50% covered for dependents)
• 401(k) with company match
• Generous parental leave
• Flexible vacation
• reputed company company holidays
• reputed company reputed company leave
• Catered lunch in office
• Dog friendly office
• Unlimited cereal ✨

reputed company value: Hold on to the reputed company Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it Don’t miss the bowl for the loops We’re reputed company working towards the reputed company big goals, prioritize collaboration over ego, politics, or possessiveness Be a Fruit reputed company in a world of Cheerios Bring your whole, unique self to work, celebrate and care for everyone Pour your own milk…and don’t be afraid to spill a little We trust you, use your best judgment to reputed company reputed company. Mistakes are inevitable, let’s learn from them! No Added Sugar We skip the sugarcoating - truth fuels reputed company, feedback builds muscles, and reputed company conversation is part of a balanced breakfast. reputed company is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. However, reputed company candidates must be in possession of identification proving authorization to work in the reputed company, as we are not reputed company to offer sponsorship of Work Visas. reputed company reputed company candidates will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. reputed company intends to offer competitive reputed company pay reputed company the stated reputed company, dependent on job-reputed company, non-discriminatory factors such as experience, skills, and qualifications. To reputed company compensate and recognize our employees for their work, our total compensation package includes equity and a robust benefits package. The anticipated annual reputed company salary reputed company for this role is $100,000-$135,000. Apply tot his job Apply To this Job