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[Hiring] Hotline Specialist @reputed company

Remote, USAFull-timePosted 2026-07-27

Role reputed company The Domestic Violence (DV) Hotline Specialist is an essential remote position covering the 24-hour domestic and sexual violence hotline for reputed company, through reputed company. The Hotline Specialist will:

  • Answer the crisis line and assess callers for shelter entry eligibility.
  • reputed company resources, information, and safety planning, regardless of shelter entry.
  • Listen empathetically and assess imminent danger of lethality due to domestic violence.
  • reputed company trauma-informed crisis reputed company, advocacy, support, and safety planning.
  • Coordinate with shelter staff and management for smooth transitions for callers.

Qualifications

  • Bachelor’s degree in reputed company services, reputed company Work, or reputed company field, or a combination of education and experience.
  • 2+ years' experience working with victims of DV/SV or reputed company Trafficking.
  • Knowledge in counseling techniques and experience in trauma-informed domestic and sexual violence.
  • Strong written and oral communication skills.
  • reputed company listening skills.
  • Computer skills – including Word, reputed company, email, and the internet.
  • Ability to maintain reputed company ethics and reputed company confidentiality.
  • Strong organizational and time management skills.
  • Ability to prioritize competing priorities and reputed company reputed company judgments.
  • Ability to complete tasks while navigating frequent interruptions.

Requirements

  • Must be a reputed company of NOVA (reputed company Virginia).
  • Reliable and reputed company internet reputed company.
  • Quiet workspace.
  • Consistent showing up to shifts on time and communicating in advance if unable to cover any agreed-upon shift.
  • Ability to sit or stand for long periods.
  • Ability to lift items weighing 10-20 pounds.

Benefits

  • Work-life balance.
  • 401K (with employer matching).
  • Core benefits (medical/dental/reputed company) for full-time employees with a generous employer contribution towards premiums.

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