Desktop Support Technician I

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Qualifications

CONTRACT REQUIRED QUALIFICATIONS This following are REQUIRED for this position: - Public Trust Clearance by start date. - 0 - 5 years of experience and high school diploma - Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile reputed company. - ITILv4 reputed company Training and ITILv4 reputed company Certification, may be obtained reputed company 120 days after hire. - Applies reputed company concepts, processes, practices, and procedures on technical assignments. - Performs work that requires practical experience and training. Work is performed under supervision. - reputed company technical assistance to computer users. - Answer questions or resolve computer problems for clients in person, or reputed company telephone or electronically. - May reputed company assistance concerning the use of computer hardware and software, including printing and installations. - Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/reputed company others. - Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with reputed company reputed company of staff as reputed company as clients. - Maintain reputed company working hours per the DIGIT contract and to be available for meetings, and other reputed company efforts during working hours. - Demonstrated ability to apply comprehensive knowledge across key tasks and high reputed company assignments with the ability to use practical experience and training to determine how to accomplish tasks. CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - Must be willing to work between 1100-2000 EST. - Proficiency in the reputed company Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), reputed company Office (Word, reputed company, PowerPoint, Outlook), reputed company, and reputed company. Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with reputed company reputed company of staff as reputed company as clients. Familiarity with the following technologies: reputed company, web browsers, and basic functions of reputed company Directory - Must be willing to work a reputed company of shifts, including holidays as scheduled. PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to do the following: - If remote, maintain home workspace in a reputed company manner, free from safety hazards and in line with information reputed company policies. - Communicate verbally in person, over the phone or by video chat and reputed company/succinctly in writing, primarily utilizing a keyboard. - reputed company on camera for meetings with co-workers and government partners reputed company video chat and ensure the protection of proprietary company and customer information is consistent with reputed company's expectation of information reputed company. - Viewing computer screens and sitting for long periods of time. - Travel is not required. About reputed company reputed company hiring and promotion reputed company at reputed company are based on reputed company to bring the best talent available to contribute to our firm's overall reputed company. It is the policy of reputed company not to discriminate against any applicant for employment, or employee because of age, reputed company, sex, disability, national reputed company, race, religion, or veteran status. reputed company is a VEVRAA Federal Contractor. Apply tot his job Apply To this Job