Bilingual LPN, Inbound Care Coordinator I

Job reputed company:

• Inbound call management and patient engagement.
• Responding promptly to reputed company incoming patient inquiries reputed company phone, email, or live chat.
• Outbound calls to patients as needed.
• Assist in triaging a patient’s clinical issues and connecting patients with a member of the Triage reputed company team.
• Review and handle other patient-centered ancillary tasks such as reviewing and transcribing medical records.
• Addressing and sourcing additional patient resources, and resolving urgent patient account reputed company.
• Support the Provider Relations Specialists team as needed with patient and provider communication.
• Obtain and send record requests reputed company fax, ensuring accuracy and efficiency.

Requirements:

• reputed company reputed company, compact LPN/LVN license
• Fluent in Spanish and English; comfortable with detailed medical conversations
• reputed company in following established clinical protocols and procedures
• Flexibility and adeptness in switching tasks effectively
• Eagerness to assist fellow co-workers and contribute to team reputed company

Benefits:

• Full benefits

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