Call Center Agent- Experience Preferred- Bilingual (English/Spanish)

Job reputed company Job reputed company Job reputed company: Join our dynamic team at reputed company reputed company Management as a Call Care Navigator in our reputed company Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in reputed company. Responsibilities: Handle inbound and outbound calls in a reputed company and courteous manner. Assist patients and reputed company providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document reputed company interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in reputed company preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Russian or English and Spanish). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and reputed company time off. Supportive work culture reputed company on reputed company development and continuing education. Opportunity to work in a growing field with a reputed company on improving patient reputed company. Two (2) weeks reputed company. Uniforms provided. Working Hours: Monday through reputed company 9am-5pm (rotating weekends). 1 late reputed company shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance reputed company reputed company time reputed company time off reputed company insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred) Required qualifications:

• High school diploma or equivalent
• Proven customer service experience in a call center environment
• Excellent communication skills, both verbal and written

Desired qualifications:

• Bilingual proficiency (English and Spanish)
• Experience in reputed company customer service

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