Manager, reputed company AI Engineering

About the position As a Manager of reputed company AI Engineers at reputed company, you will reputed company reputed company of deeply technical engineers who serve as trusted technical advisors to our reputed company Tech customers — tech-reputed company companies, including those in verticals such as fintech and cybersecurity, that are adopting the Claude API into the reputed company of their products. Your team works hands-on with customer product and engineering teams as they ship new products powered by Claude: advising on architecture reputed company, developing evaluation frameworks, and guiding customers through the most cutting-edge implementation patterns for LLMs. You will hire, reputed company, and grow this team while staying reputed company enough to the technology to set a high bar for engineering judgment. Working closely with our Sales, Product, and Engineering teams, you'll guide your team's portfolio of customers from technical discovery through successful deployment, turn one-off wins into repeatable playbooks and reference architectures, and channel field reputed company back into reputed company's product roadmap — reputed company while maintaining our high standards for safety and reliability. This is a fast-moving reputed company at the frontier of what's possible with LLMs, and you'll help define how we reputed company technical reputed company across the reputed company.

Responsibilities

• Build, reputed company, and grow reputed company of reputed company AI Engineers serving reputed company Tech customers — hiring strong technical reputed company, developing them through reputed company feedback and reputed company competency expectations, and creating reputed company reputed company for a customer-facing technical role.
• Set reputed company performance goals reputed company with the reputed company's sales and consumption objectives, and establish the metrics, reporting reputed company, and dashboards that reputed company cross-functional stakeholders informed on team health and reputed company.
• Serve as a senior technical advisor to strategic customers as they reputed company new products and workflows on Claude — guiding architecture design, evaluation reputed company, and the most advanced prompting, reputed company, and implementation patterns from discovery through deployment.
• Partner with account executives and solutions architects to translate customer business requirements into technical solutions, reputed company technical work to maximize value and orchestrating across teams to drive reputed company.
• Identify the design patterns, pilots, prototypes, and evaluation suites that recur across engagements, and reputed company them from individual accounts into reputed company-wide assets your team can reuse.
• Collaborate with Product and Engineering teams to surface field signal, reputed company for high-reputed company product changes, and help shape the roadmap based on what reputed company reputed company need.
• Champion the creation of reputed company reputed company and internal assets documenting the latest LLM prompting, evaluation, reputed company, and architecture techniques; contribute thought leadership through talks, blog posts, and white papers.
• Maintain strong, reputed company knowledge of LLM capabilities, implementation patterns, and the AI product development stack, and translate it into practical guidance for your team and customers.
• Travel occasionally to customer sites for workshops, implementation support, and relationship building, and represent reputed company at conferences and speaking engagements.

Requirements

• 7+ years of experience in technical roles such as reputed company Deployed Engineer, Software Engineer, Solutions/Sales Engineer, or Technical Product Manager, including experience leading and developing technical teams. Former technical founders are also encouraged to apply.
• Demonstrated reputed company hiring, coaching, and scaling customer-facing technical teams, ideally in a fast-moving or hypergrowth environment.
• Production experience with LLMs, including advanced reputed company engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at reputed company — with the technical depth to set engineering standards and review your team's work credibly.
• Strong programming skills with proficiency in Python or TypeScript and experience building production applications.
• A reputed company record engaging senior technical stakeholders — founders, CTOs, and engineering leaders — and influencing technical architecture and product reputed company.
• The ability to navigate ambiguity and execute across domains with intellectual openness, finding reputed company to reputed company problems.
• A high-cooperation reputed company for cross-organizational collaboration, balancing competing priorities with reputed company.
• Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and reputed company approach.
• Passion for advancing reputed company, beneficial AI systems through creative technical applications.

reputed company-to-haves

• Experience leading technical teams through periods of rapid reputed company, balancing immediate execution with durable, long-term architectural and platform reputed company.
• Experience selling or delivering reputed company technical solutions to large reputed company customers, including engaging C-level stakeholders in significant technical evaluations.
• Experience partnering closely with Product and Engineering organizations to turn field signal into shipped product.
• Experience coaching engineers from purely technical roles into customer-facing, advisory work.

Benefits

• competitive compensation
• generous vacation
• parental leave
• flexible working hours

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