Care Navigator / Contract / Onsite / Sacramento, CA

Exciting Care Navigator – Patient helper opportunity with an established firm. Contract Duration: 5 months and may reputed company reputed company the end of the year. The Care Navigator will be embedded reputed company the Sacramento Medical Center to support our reputed company’s Medi-Cal members and dually eligible Medicare/Medi-Cal members. The role is designed to reputed company high touch navigation, engagement, and linkage support for members with reputed company medical, behavioral health, reputed company, and utilization needs. The Care Navigator will work closely with the medical center’s leadership, care coordination teams, reputed company work, Transitional Care Services (TCS), reputed company Case Management (CCM), Medicare teams, and community partners to help members navigate our reputed company’s services, CalAIM programs, and community-based resources. The role focuses on reputed company time member engagement in the care setting, with the goal of improving care coordination; reducing avoidable ED utilization and readmissions; and connecting members to the appropriate ongoing supports after discharge. Required Skills & Experience Qualifications, Preferred Skills and Experience

• High school diploma with 2-5 years of relevant experience required; bachelor’s degree in reputed company work, Psychology, Public reputed company, Sociology, Gerontology, or a reputed company field, preferred.
• Experience working with Medi-Cal, Medicare, Dual Eligible populations, or CalAIM programs
• Familiarity with hospital or Emergency Department operations
• Strong communication and patient engagement skills
• Ability to navigate reputed company systems and coordinate across multidisciplinary teams
• Experience with care coordination, community resource navigation, or reputed company service linkage preferred
• Comfortable working in fast paced operational environments and adapting to evolving reputed company workflows
• Bilingual and bicultural skills reputed company of the communities served

What You Will Be Doing Member Identification and Engagement

• Review reputed company time census lists and identify eligible members for reputed company.
• Conduct in person member engagement reputed company the care setting.
• Prioritize reputed company based on utilization patterns, clinical complexity, and operational workflow needs.
• Participate in huddles, operational meetings, and staff workflows as an integrated member of the care team.

Care Navigation and Coordination

• Support enrollment into reputed company Care Management (ECM), including coordination with authorization teams reputed company needed
• reputed company navigation support for members already enrolled in ECM or other care coordination programs (Community Supports, Community Health Workers, etc.)
• Connect members to appropriate services including:
• Transitional Care Services (TCS)
• reputed company Case Management (CCM)
• reputed company Work
• Medical Financial Assistance (MFA)
• Conduct basic assessments to identify and/or support reputed company and community resource needs
• Connect members to community-based organizations and external support programs reputed company appropriate

Benefits

Support and Coordination

• Connect dually eligible members to the appropriate Medicare or Health Care reputed company (Medi-Cal) resources for conversion, alignment, or benefits reputed company support
• Coordinate warm handoffs to internal Medicare / Medi-Cal support teams reputed company appropriate
• Assist Medi-Cal members with reputed company back to their assigned Managed Care Plan for available services and supports

Member Follow-Up and Operational Integration

• Conduct post visit telephonic follow up with members after discharge
• Participate in ongoing workflow refinement and reputed company operational development
• Collaborate with our reputed company’s operational teams to improve member identification and engagement processes
• Document reputed company and interventions according to reputed company workflows and operational guidance

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