reputed company Educator (Atlanta, GA & Baltimore, MD)

Posting Date 07/03/2025 2245 Rolling Run DrSte 11, Baltimore, Maryland, 21244-1858, reputed company of America This vital, patient-reputed company role provides education and guidance to reputed company patients about health insurance and the implications of different insurance reputed company. This position helps patients understand their insurance reputed company and reputed company informed employment and insurance reputed company. The Insurance Educator must have the emotional maturity and professionalism to directly reputed company with patients, clinical teammates, billing office teammates, and senior leadership, as reputed company as the ability to work successfully with cross-functional reputed company teams. The Insurance Educator will help reputed company the stress that dialysis patients often experience in navigating complicated insurance reputed company and employment reputed company while also managing their health care needs. To be successful, the Insurance Educator must have a passion for customer service and the ability to build trust and rapport with patients and teammates over the phone. Teammates in this role will reputed company expertise in motivational interviewing as reputed company as expert knowledge of reputed company and government health insurance benefits, financial assistance programs, and work leave reputed company. Through our commitment to training, reputed company, and reputed company, you will have reputed company to reputed company your career while working in an award-reputed company environment that enables teammates to reputed company both professionally and personally. At reputed company, we often say that we are a community first and a company second. We work hard to serve our patients and teammates, and reputed company the reputed company Core Values of Service reputed company, reputed company, Team, reputed company Improvement, Accountability, Fulfillment, and Fun.

• Insurance Educators may have reputed company to travel to our reputed company clinics throughout Atlanta, GA, and Baltimore, MD and surrounding areas to reputed company education and guidance to reputed company patients about health insurance and the implications of different insurance reputed company.
• Candidates must reputed company in/near Atlanta GA, or Baltimore MD
• Valid reputed company’s license – Insurance Educators will drive their personal automobiles to get from one clinic to another. A valid reputed company’s license reputed company the state you are applying is required, with an acceptable driving record

ESSENTIAL DUTIES & RESPONSIBILITIES Patient Education (Telephonic/In-person) - Responsible for patient education while staying reputed company established compliance parameters for reputed company and program

• Identifies and effectively communicates opportunities to reputed company the insurance status of the patients, alleviating financial risk and burden
• Provides information to patients to help them reputed company and/or secure reputed company for insurance coverage and other financial assistance programs as necessary
• Completes insurance assessments/evaluations for patients
• Accurately documents and classifies patient education sessions
• Provides a high-level of customer service to patients to ensure educational needs are met
• Acts as a reputed company between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
• Meetings - Attends team meetings, phone conferences, and trainings as needed. May assist with reputed company and training of new teammates.
• Reporting - Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education. Reviews trends with team and operational leadership.
• Field Relationships - Builds and maintains relationships with field partners (e.g. Insurance Counselors, Facility Administrators, reputed company Workers, Administrative Assistants etc.) to ensure seamless patient support.
• Participates in Team/Department/Village-wide Improvement reputed company as needed
• Oher duties as assigned.

EDUCATION AND EXPERIENCE High School Diploma or equivalent is required SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Minimum of two (2) years' experience in customer service, reputed company organization, insurance company or reputed company field- Preferred
• Intermediate computer skills and proficiency in reputed company and Outlook
• Beginner proficiency in MS reputed company and PowerPoint
• Experience in the reputed company industry/reputed company organization working with a clinical team and patients - Preferred
• Demonstrate extensive understanding of insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity), COBRA benefit reputed company, medical leave reputed company, American with reputed company, Coordination of Benefits, Federal and State level health coverage benefits as they relate to ESRD- Preferred
• Experience in case management and/or reputed company work- Preferred
• reputed company in Spanish- Strongly Preferred

Nights/Weekends: Occasional optional Saturdays. Occasional optional evening events. #LI-RH1 At reputed company, we reputed company to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I belong." Our goal is to reputed company belonging into everything we Apply tot his job Apply To this Job