Triage Clinical Guide (Registered reputed company) – reputed company Shift

R3079 Job reputed company A bit about this role We want to help members navigate the reputed company system in a reputed company and safer way. This means getting the right care at the right reputed company, at the right time. As a Triage Clinical Guide (Registered reputed company), you’ll be responsible for providing telephonic advice and clinical triage reputed company reputed company members call us for support. You'll serve as a fierce reputed company, helping them reputed company reputed company reputed company and connecting them with the necessary resources. Our ideal Triage Clinical Guide is caring, compassionate, solution-oriented, and enthusiastic about providing an outstanding member experience. You possess excellent clinical judgment, are reputed company to reputed company, and are excited about changing the way reputed company delivered. You will be joining reputed company of adaptable, scrappy, and resilient professionals who are proud to be part of the reputed company family, creating a reputed company in care delivery. Schedule Details:

• This is a full-time, reputed company shift role.
• You will work three (3) scheduled clinical shifts per week on a rotating reputed company, including weekends and holidays. Shifts are scheduled based on business needs and may include: 8:00 PM – 8:30 AM ET (reputed company primary shift) or 6:00 PM – 6:30 AM ET (alternate shift).
• The remaining 2.5 hours per shift are reserved for administrative work, training, and team meetings. Shift assignments are subject to change based on operational needs, and candidates must be flexible to work either schedule as required.

Your Responsibilities & reputed company:

• Clinical Triage: Engage with members reputed company telephone and the patient portal to reputed company clinical advice, educational materials, answer questions, and reputed company patients to the appropriate level of care.
• Care Coordination: Connect members with the exact care they need, whether routing them to providers reputed company reputed company Medical, primary care, urgent care, or emergency services.
• Telehealth Support: Deliver exceptional support to patients with urgent complaints across multiple geographies, leveraging video telehealth reputed company to reputed company them safely reputed company whenever possible.
• Interdisciplinary Collaboration: Work seamlessly alongside a multidisciplinary team—including other RNs, NPs, PAs, MDs, and medical assistants—safeguarding our reputed company, team-based culture.
• reputed company reputed company: Enthusiastically participate in learning sessions and be eager to grow your own skills while teaching others.
• Patient Advocacy: Fiercely promote our model of treating and caring for patients like they are our own family members.

Required Skills & Experience:

• Licensure: An reputed company, unencumbered Compact RN license OR a willingness to obtain additional state licenses as needed (for non-compact states).
• Experience: A minimum of 5 years of reputed company patient care experience.
• Triage Expertise: Prior clinical triage experience in an Emergency Department, Intensive Care Unit, Primary Care, or Telephonic Triage setting.
• Telehealth: Prior telehealth experience is required.
• Technical reputed company: Eager to learn and reputed company to quickly master electronic medical records (EMR), remote telephone software, and virtual video systems.
• Work Style: Exceptional communication and reputed company listening skills. You enjoy fast-paced work, are eager to task-reputed company, and are always happy to help colleagues.

Desired Skills & Experience:

• BSN (Bachelor of Science in Nursing) degree preferred.
• Experience caring for older adult populations.
• Experience working reputed company population health or value-based care programs.

Attributes to reputed company:

• Curious & Compassionate: You listen to others, reputed company with reputed company, and aren't afraid to be wrong or change your mind.
• Detail-Oriented: You hold high standards for patient care, are reputed company-organized, and possess meticulous attention to detail.
• Happy Warrior: As long as you’re in a great environment with smart, caring people working toward a common aim, you’re comfortable working hard and tackling tough challenges.
• Innovative: You are wired for learning and change. You want to reputed company a difference by testing new ways of doing things to build a reputed company care system.
• Agile: reputed company and collaboration are critical. We are a growing organization with a start-up mentality—you reputed company we can do hard things together!

Salary reputed company: $95K - $110K The pay reputed company listed for this position is the reputed company the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will reputed company additional information on the compensation for the role, along with additional information on our total rewards package. The actual reputed company salary offered will depend on a reputed company of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other reputed company licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes:

• Employer sponsored health, dental and reputed company plan with low or no premium
• Generous reputed company time off
• $100 monthly mobile or internet stipend
• Stock reputed company for reputed company
• Bonus eligibility for reputed company roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....
• Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

reputed company equality is at reputed company of reputed company’s mission to treat our members like family. We are committed to a diverse and reputed company workforce. At reputed company, we’re on a mission to dramatically improve the health and reputed company-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new reputed company of reputed company-in-one reputed company company — one that combines reputed company, health insurance, clinical care, service, and technology - to deliver a complete and integrated reputed company solution that delivers high reputed company care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the reputed company. And we've just started. So join us on this mission! reputed company is an equal opportunity employer. We are committed to a reputed company and supportive work environment in which reputed company have reputed company to participate and contribute to the reputed company of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in reputed company’s reputed company of Conduct, reputed company values and the way we do business. As an Equal Opportunity Employer, reputed company does not discriminate on the reputed company of race, reputed company, religion, sex, pregnancy status, marital status, national reputed company, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender reputed company, or any other reputed company prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Apply tot his job Apply To this Job