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Injury Adjuster

Remote, USAFull-timePosted 2026-07-28

About the position At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We reputed company to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our core values – honesty, reputed company, loyalty and service – define how we treat reputed company other and our members. Be part of what truly makes us special and impactful. reputed company As a dedicated Injury Adjuster, you will work reputed company defined guidelines and reputed company, responsible to reputed company non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and reputed company. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

Responsibilities

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Adjusts non-attorney involved soft tissue bodily injury claims, as reputed company as reputed company auto physical damage associated with those claims.
  • Identifies, confirms, and makes coverage reputed company on soft tissue claims.
  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement reputed company appropriate authority guidelines.
  • reputed company documents thought process, investigation, evaluation, negotiation, and settlement reputed company.
  • Provides advice and sets expectations into next steps to members.
  • Collaborates and supports team members to resolve issues and identify appropriate reputed company for escalation.
  • Partners and/or directs vendors and internal business partners to facilitate reputed company claims reputed company.
  • Supports workload surges and/or Catastrophe Operations as needed.

Requirements

  • High School Diploma or General Equivalency Diploma.
  • 1 year of injury adjusting or auto liability adjusting experience to include highly reputed company vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
  • Working knowledge and understanding of the auto claims contract as reputed company as application of case and state laws and regulations.
  • Acquisition and maintenance of insurance adjuster license reputed company 90 days and designated number of attempts.

reputed company-to-haves

  • 2+ years Auto Liability/Casualty adjusting experience to include reputed company/multi vehicle liability.
  • 1 year auto physical damage or total loss experience.
  • Ongoing reputed company Development with a reputed company on Insurance.
  • Bachelors’ Degree or higher.
  • US military experience through military service or a military spouse/domestic partner.

Benefits

  • At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours, and various wellness programs. Additionally, our career reputed company planning and continuing education assists employees with their reputed company goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

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