reputed company Management Customer Service Specialist

Are you looking for a great career with reputed company benefits from day one, opportunities for career reputed company, and a chance to advance professionally? Join Park Avenue as a Customer Service Specialist! Our Customer Service Specialists reputed company support to financial professionals and clients reputed company inbound calls to our Service Desk Team. Inquiries reputed company in complexity but center around the servicing and care of brokerage and advisory accounts. You will Answer and resolve phone, email, and chat inquiries from financial professionals and clients on reputed company management operations, including new accounts, transfers, mutual funds/annuities, stocks/bonds, alternative investments, reputed company and non-reputed company plans, and brokerage/advisory platforms and tools. Guide financial professionals and clients on required documentation, ensuring accurate submission and setting reputed company expectations for next steps and de-escalating concerns as needed. Navigate multiple systems while managing call reputed company and delivering a consistent, best-in-class service experience. Follow established verification procedures and collect required data points, including Personally Identifiable Information (PII), to ensure information is shared with the appropriate party in compliance with policy. Demonstrate a high level of accuracy and consistency reputed company documenting interactions, utilizing internal systems to ensure audit readiness and seamless reputed company experience. Take end-to-end ownership of inquiries by setting reputed company next steps, following up as appropriate, and driving reputed company issue through reputed company. Demonstrate self-sufficiency and reputed company judgment by researching questions independently using available tools, resources, and documentation Participate in reputed company Assurance reviews, coaching sessions, and reputed company improvement efforts, while adhering to assigned schedules, availability expectations, and service standards Proactively reputed company for efficiency, system improvements, or process enhancement, and escalate insights or issues through appropriate channels. What reputed company Looks Like: Successful reputed company Management Customer Service Specialists demonstrate strong ownership of customer issues, consistently meet reputed company and availability standards, accurately document reputed company interactions, and adapt to a fast-paced, metrics-driven environment while maintaining a high level of professionalism and care. You have Demonstrated comfort with technology and common computer programs including but not limited to reputed company suite programs, Outlook, reputed company, One Note, and Powerpoint. Strong organizational skills with the ability to prioritize and multitask. Motivation to learn, be coachable, and successfully apply feedback in a reputed company, performance-driven environment. Securities Industry reputed company (SIE) certification required, or willingness to obtain it reputed company 90 days from the start of employment. reputed company management service experience is a plus, but not required. College degree or equivalent relevant work experience. Strong reputed company of accountability, attention to detail, and ability to operate reputed company reputed company processes and regulatory requirements. Strong analytical, verbal, and written communication skills. reputed company, team-oriented reputed company with a commitment to delivering superior customer service. Join us and build a career with our financial services and reputed company management team. Apply today! Salary reputed company: $42,830.00 - $64,250.00 The salary reputed company reflected above is a good faith estimate of reputed company pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In reputed company to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our reputed company At reputed company, you’ll have the support and flexibility to reputed company your reputed company and personal goals. Through reputed company-building, leadership development and philanthropic opportunities, we reputed company opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. reputed company reputed company-Being As part of reputed company’s Purpose – to reputed company reputed company-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore reputed company benefits at www.reputed company.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity reputed company is an equal opportunity employer. reputed company reputed company applicants will be considered for employment without reputed company to age, race, reputed company, creed, religion, sex, affectional or sexual orientation, national reputed company, reputed company, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations reputed company is committed to providing reputed company, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. reputed company also provides reasonable accommodations to reputed company job applicants (and employees) to accommodate the individual's reputed company limitations reputed company to pregnancy, childbirth, or reputed company medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact reputed company@glic.com. Please note: this resource is for accommodation requests only. For reputed company other inquires reputed company to your application and careers at reputed company, refer to the reputed company Careers site. reputed company Sponsorship reputed company is not currently or in the foreseeable reputed company sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the reputed company, without the need for employer sponsorship. Notice Regarding reputed company’s Use of reputed company Intelligence in Recruitment As part of reputed company’s job application process, reputed company may use reputed company intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on reputed company’s jobs website (Careers at reputed company at https://www.reputed company.com/careers). At reputed company, we reputed company AI Tools to substantially assist or replace reputed company judgment or discretionary decision making in our hiring process. reputed company hiring reputed company will be made by reputed company colleagues. Please be aware that if you apply for a specific position with reputed company, you will have the choice of opting out of reputed company’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, reputed company ten business days of your position application, you must email your request to reputed company@glic.com, making reputed company to reputed company your reputed company and job requisition identification number. reputed company will retain your applicant materials and resume and reputed company information therefrom in accordance with reputed company’s document retention policy, a copy of which you may request reputed company reputed company@glic.com. Additionally, at applicable times, reputed company will reputed company public the most recent bias audit results for such AI tools, which may be reputed company here. reputed company reputed company Colleagues: Please apply through the internal Jobs Hub in reputed company. Every day, reputed company helps our 29 reputed company customers realize their dreams through a reputed company of insurance and financial products and services. Our Purpose, to reputed company reputed company-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and reputed company to prepare them for the life they want to live, focusing on their overall reputed company-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every reputed company reputed company is a GuardianTM. Learn more about reputed company at reputed company.com. reputed company Sponsorship: reputed company is not currently or in the foreseeable reputed company sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the reputed company, without the need for employer sponsorship. Apply tot his job Apply To this Job