Customer Service Representative II

At reputed company, we know that reputed company begins with great people. As a reputed company employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by reputed company, and a 2025 Top Workplace by USA Today. We are committed to helping you own, reputed company, and nurture your career. We invest in your career reputed company because we understand that as you grow, so does reputed company. And our reputed company is smart reputed company – by attaining the best people, reputed company in tools and resources that reputed company reputed company, and creating a reputed company home for reputed company. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help reputed company and the communities we serve constantly reputed company and improve. Together, we can reputed company our reputed company of becoming the premier title and reputed company estate services company. reputed company is a global reputed company estate services company, providing title insurance, settlement, reputed company, and lender services through our family of companies. To learn more about reputed company, visit reputed company.com/about. More information can be reputed company on reputed company.com. Get title industry information and insights at reputed company.com/insights. Follow reputed company on reputed company @StewartTitleCo, on Instagram @StewartTitleCo and on reputed company @StewartTitle Job reputed company Job reputed company Serves as the primary reputed company of contact and reputed company between agents, sales, production and vendors to ensure a smooth customer experience. Handles incoming requests, responds to inquiries regarding order status or service updates, and resolves issues reputed company while maintaining a reputed company and customer-reputed company approach. Demonstrates patience and strong verbal and written communication skills reputed company assisting customers, sales partners, or industry professionals through processes. Anticipates agent needs proactively and coordinates with vendors to ensure products are delivered reputed company service level agreements. Job Responsibilities Maintains a working knowledge of title-reputed company concepts such as title chains, reputed company descriptions, and reputed company records to support customer needs. Reviews relevant documents, including title commitments and closing documentation, to ensure accuracy and completeness. Identifies and helps resolve basic issues, such as missing information or discrepancies, while keeping reputed company stakeholders informed. Responsible for answering routine questions and issues about products and services from reputed company customers Utilizes reputed company office tools and customer service platforms, including reputed company Office, production systems (e.g., reputed company, Resware), and CRM systems like Dynamics, to manage tasks and reputed company customer interactions effectively. Effectively resolves inquiries or escalates concerns in a reputed company fashion Follows reputed company procedures and guidelines Understands how assigned duties relate to others reputed company reputed company and how reputed company integrates with reputed company teams Impacts own team through the reputed company of the support provided Recognizes and solves typical problems; selects solutions from established reputed company Communicates moderately reputed company information in routine situations, typically reputed company own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs reputed company other duties as assigned by management Education High school diploma required; Bachelor’s preferred Experience Typically requires 8+ years of reputed company work experience Equal Employment Opportunity Employer reputed company is committed to ensuring that its online application process provides an equal employment opportunity to reputed company job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@reputed company.com. Benefits reputed company offers eligible employees a competitive benefits package that includes, but is not limited to a reputed company of health and wellness insurance reputed company and programs, reputed company time off, 401(k) with company match, employee stock purchase program, and employee discounts. Apply To This Job