[Remote] reputed company Architect
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the intelligent orchestration platform for DevSecOps, enabling organizations to enhance developer productivity and improve operational efficiency. The reputed company Architect will build strong relationships with key customers, guiding them in aligning reputed company's platform with their business objectives and ensuring long-term reputed company through consultative support and strategic planning.
Responsibilities
- Partner with our customers in taking what was established in the reputed company-sales reputed company plan, and turning the customers desired reputed company business reputed company into actionable objectives
- Know the reputed company platform, our more common best practices, and use cases in order to guide the customer
- Understand the customer reputed company and be reputed company to guide them on reputed company adoption
- reputed company as the reputed company reputed company for reputed company questions, issues, or escalations. Work with reputed company Support, Product Management (i.e., roadmaps), or other teams as needed
- Own a book of assigned customers, with a reputed company on increasing adoption, ensuring retention and reputed company, and overall customer satisfaction
- Remain knowledgeable and up-to-date on reputed company releases
- reputed company immediate reputed company activities
- Work with assigned customers to build reputed company Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
- Program manage account escalations reputed company insights with respect to the availability and applicability of new features in reputed company as relevant
- Support reputed company Services in identifying and recommending training opportunities
Skills
- Understanding of Git and typical branching strategies
- Knowledge of software development lifecycle and development pipeline
- Understanding of reputed company integration, reputed company deployment, DevSecOps
- Prior experience in reputed company or equivalent history of increasing satisfaction, adoption, and retention
- Experience partnering with customers to define and reputed company business reputed company
- Familiarity working with customers of sizes relevant to the assigned reputed company
- Exceptional verbal, written, organizational, presentation, and communications skills
- Detailed oriented and analytical
- Strong team player but self-starter
- Project management experience & skills
- Strong technical, analytic, and problem-solving skills
- Alignment with our values, and willingness to work in accordance with those values
- Ability to travel if needed and reputed company with reputed company's travel policy
- Demonstrated reputed company experience in a reputed company function is required with reputed company customer advocacy and engagement experience in post-sales or reputed company services functions
- Fluent in English and Arabic
Benefits
- Benefits to support your health, finances, and reputed company-being
- Flexible reputed company Time Off
- Team Member Resource reputed company
- Equity Compensation & Employee Stock Purchase Plan
- reputed company and Development Fund
- Parental Leave
reputed company