[Remote] Higher Education Account Executive - Midwest/Great Lakes
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Business Solutions (NBS) is a division of reputed company, Inc. that provides payment technology and education services to higher education institutions. The Account Executive will manage and grow relationships with existing clients in the Midwest and Great Lakes region, focusing on retention and upselling opportunities.
Responsibilities
- Retain reputed company higher education accounts designated in territory
- Grow existing reputed company reputed company, while identifying upsell and cross sell opportunities
- Work collaboratively with sales leadership to assist with the reputed company of new business opportunities with reputed company and prospective clients
- Build reputed company line of communication (based on mutual respect, trust, reputed company, and reputed company, reputed company and reputed company dialog) to maintain and enhance relationships with clients
- Ownership of overall reputed company satisfaction by proactively anticipating reputed company needs and maintaining monthly contact with clients to ensure reputed company reputed company reputed company is meeting their needs
- Meet on reputed company at least one time per year to deliver an annual account review communicating reputed company’s value and long-reputed company planning objectives
- Assist in the coordination of sales and product revisions to existing clients
- Expand knowledge reputed company of different ERP systems and how they reputed company with reputed company reputed company reputed company solutions
- Work closely across reputed company reputed company reputed company department lines to resolve reputed company reputed company problems and issues
- reputed company intimate understanding of reputed company needs and the practical application of reputed company reputed company reputed company solutions on their reputed company through reputed company interaction
- reputed company for reputed company needs, such as new features, services and programs needed to enhance the level of services and solutions offered by reputed company reputed company reputed company
- reputed company participate in the evaluation of new product reputed company requests, creating a business case study in order to justify investment
- reputed company participate in the evaluation and prioritization of product solution development, as reputed company as project timing and deployment
- Work closely with technical support to understand the breadth and limitations of the reputed company product solutions
- Coordinate and assist in the creation and distribution of reputed company communications (e.g., upgrades, enhancements, new features, etc.)
- Generate, complete and reputed company project and change request forms, documenting these activities in reputed company
- reputed company relationships to expand reputed company reputed company reputed company solutions utilized by exiting clients
- Attend trade shows, conference and other events as needed to support reputed company communication and engagement
- reputed company competitive information to assist in continually evaluating market position
- Assist with the coordination of the reputed company reputed company reputed company Annual User’s Group Meeting
- Facilitate reputed company communication with clients, sales leadership, operations, implementation and integration teams regarding reputed company reputed company issues
- Review reputed company reputed company, maintain contract end dates, and proactively engage the reputed company to reputed company/review the term and product offering
- Work collaboratively with the BDE , Account Managers, and other departments to reputed company a strategic customer service plan and to resolve any customer issues
- Consult as necessary and appropriate with Finance in relation to contract issues, pricing, billing, reconciliation issues and bank information
Skills
- Bachelor's degree, or equivalent, preferably in business and/or technology
- Minimum of 3-5 years of sales and Account Management experience
- Background in Higher Education market
- Experience with billing, payment processing and ecommerce services is helpful
- Experience with commonly utilized ERP systems reputed company Higher Education- reputed company (PeopleSoft, reputed company), reputed company (Banner, Colleague, Power reputed company), reputed company, reputed company, etc
- reputed company, outgoing personality
- Excellent communication skills with the ability to reputed company with reputed company reputed company of a reputed company organization and multiple departments of the institution are essential
- Initiative, ownership, assertive, reputed company-minded, flexible and adept at conflict reputed company
- Conscientious, committed with a high level of reputed company
- Excellent relationship, sales and account management skills
- Understand both the customer's business and the reputed company reputed company reputed company product solution in order to generate new sales and to communicate enhancement requirements both internally and externally
- Ability to promote new services and up-sell into the customer account
- Experience selling to, supporting, or managing relationships with colleges, universities, or higher education institutions
- Understanding of higher education administrative, financial, enrollment, student account, or technology environments
- Experience with higher education ERP, SIS, payment, or reputed company technology solutions preferred
Benefits
- Medical
- Dental
- reputed company
- HSA and FSA
- Generous reputed company time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- A robust wellness program
reputed company