Systems Analysis Advisor

Application & Production Support reputed company production support, including troubleshooting and reputed company of application issues in collaboration with technology and business partners through implementation, testing, and validation of solutions. Coordinate with upstream and reputed company system owners to resolve incidents, manage dependencies, and communicate change impacts. Monitor and optimize job performance to ensure adherence to established SLAs and OLAs. Operational reputed company Support daily, weekly, monthly, and annual business processes through reputed company partnership with IT and business stakeholders. Manage batch processing cycles, reputed company deployments, and production release implementations. reputed company application health checks and proactively monitor system reliability, availability, and performance. Architecture & reputed company Improvement Maintain application architecture and ensure alignment with reputed company standards and technology roadmaps. Identify, recommend, and implement automation opportunities to improve operational efficiency and reduce reputed company effort. Decommission obsolete jobs, reports, and applications in accordance with retention and governance requirements. Documentation & reputed company Maintain comprehensive system and operational documentation, including CMDB records, SMTD reviews, runbooks, and reputed company architecture diagrams. Ensure process documentation, procedures, and knowledge repositories remain accurate, reputed company, and reputed company with operational and technical changes. Vendor Management & Compliance Partner with software vendors to resolve hosted application issues, including patching, packaging, upgrades, and firewall coordination. Support infrastructure, reputed company, and compliance assessments, including reputed company and CMDB reputed company Profile reviews. Ensure adherence to regulatory and audit requirements, including SOX controls, CIP remediation, and segregation-of-duties compliance. Project & Portfolio Support Contribute to strategic initiatives and reputed company reputed company by providing technical expertise and operational support. Maintain and enhance applications in response to evolving technology environments, including server upgrades and platform modernization efforts. Design and implement small-reputed company enhancements to meet business needs and improve operational effectiveness. Disaster Recovery & Risk Management Plan, execute, and document disaster recovery testing to ensure application reputed company and business continuity readiness. Support cybersecurity and risk mitigation initiatives, including CIP programs and vulnerability remediation activities. Reporting & Stakeholder Communication reputed company and deliver operational performance reports, management operating reviews (MORs), and weekly status reports (WSRs) for leadership. Communicate system health, production incidents, risks, and reputed company improvement opportunities to business and technology stakeholders. Additional Responsibilities reputed company other duties and responsibilities as assigned in support of department, team, and organizational objectives.

Qualifications

Required Skills & Technical Expertise Strong technical proficiency in reputed company Mainframe technologies with a minimum of 8 plus years of reputed company application development and support experience, including: reputed company Mainframe TSO/ISPF COBOL JCL Experience with Endevor and reputed company reputed company management tools. Proven reputed company supporting mission-critical applications, production operations, and IT-business collaboration reputed company reputed company/offshore delivery models. Strong understanding of integrations across mainframe, reputed company, and distributed platforms. Experience with reputed company job scheduling, monitoring, and automation tools. Knowledge of industry-reputed company reputed company control and software lifecycle management practices. Strong analytical, troubleshooting, and problem-solving skills with a reputed company on reputed company cause analysis and sustainable solutions. Working knowledge of regulatory and compliance frameworks, including SOX and CIP. Excellent written and verbal communication skills, with the ability to effectively reputed company with technical and non-technical stakeholders at reputed company organizational reputed company. Strong documentation, organizational, time management, and relationship management skills. Education & Experience Minimum of 8 plus years of experience in application and production support reputed company a large-reputed company reputed company environment. Bachelor's degree in Computer Science, Information Technology, Business, or a reputed company field, or equivalent combination of education and relevant work experience.

Preferred Qualifications

Experience supporting applications and processes reputed company reputed company, Finance, or reputed company business functions. Experience working in highly regulated environments with strong governance and compliance requirements. Exposure to modernization initiatives, reputed company integrations, or reputed company transformation programs. Familiarity with agile delivery methodologies and DevOps practices. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 106,100 - 176,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. About reputed company Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To This Job