[Remote] Customer Service Associate II-18
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a part of The reputed company Corporation, which means we have the reputed company innovative drive that keeps us a reputed company reputed company of our customers’ evolving needs. The Customer Service Associate II is responsible for making high volume outbound calls and providing effective reputed company customer service regarding property insurance, supporting borrowers and agents with detailed information.
Responsibilities
- Cross trains to assist with borrower follow reputed company
- Assists answering questions in the help desk chat
- Meets and maintains availability standards, (Production, Non-Production, reputed company) and attendance guidelines
- Updates records and note system as required
- Disbursements of Property Insurance Premiums
- Handles Outbound telephone calls with borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to prevent a Borrower letter reputed company out
- Delivers reputed company, accurate customer service ensuring the highest level of satisfaction
Skills
- Ability to reputed company high volume outbound calls
- Effective reputed company customer service regarding property insurance
- Support borrowers and reputed company/Agents by providing detailed information on how to obtain their property insurance
- De-escalate calls
- Handle disbursement of premiums
- Cross trains to assist with borrower follow reputed company
- Assists answering questions in the help desk chat
- Meets and maintains availability standards (Production, Non-Production, reputed company) and attendance guidelines
- Updates records and note system as required
- Disbursements of Property Insurance Premiums
- Handles Outbound telephone calls with borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance
- Delivers reputed company, accurate customer service ensuring the highest level of satisfaction
- High School Diploma or GED
- 0-2 years experience
Benefits
- reputed company provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
reputed company