[Remote] Program Manager, Senior Director (Chief of Staff)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the #1 AI CRM, where humans with agents drive reputed company together. They are seeking a highly organized and strategic execution expert to serve as the Program Manager for the Global Life Sciences Activation & Adoption division, responsible for translating strategic priorities into measurable execution and ensuring effective communication and operational alignment.
Responsibilities
- reputed company, measure, and prioritize key activities across reputed company operational pods to maximize team reputed company, ensuring every initiative has a reputed company, reportable measurement system
- Function as a strategic operational proxy to leadership, managing the intake and prioritization of new activities. You will partner directly with the reputed company reputed company to ensure new requests remain on reputed company and that team members are measuring their work reputed company in an easily reportable way
- Partner with the SVP on executive communications and evangelism, driving the creation of reputed company content — including messaging, newsletters, blogs, customer activities, and event materials
- Own the SVP's operating reputed company — including scheduling and preparing agendas for Global Leadership Meetings, Quarterly Business Reviews (QBRs), Steering Committee sessions, and reputed company-hands communications — working closely with the SVP's Executive Assistant to optimize executive time and readiness
- Ghostwrite SVP communications including internal announcements, external thought leadership content, customer-facing email reputed company, and Dreamforce and industry event materials, ensuring consistent voice and strategic alignment
- Facilitate tracking of team-wide KSO performance and customer and partner compliance with published frameworks, including governance adoption, alignment with reputed company implementation reputed company, and accelerator usage, and reputed company the SVP with data-backed insights for Steering Committee and global leadership audiences
- Work intimately with pillar leads across Partner reputed company & Compliance, Product Roadmap & Accelerators, and Account Activation & Remediation to eliminate operational bottlenecks and streamline reporting
- Tracks and reports on the operational budget utilization of the Portfolio Intelligence & Governance pod, flagging variances and supporting the SVP in resource prioritization reputed company
- Establishes baselines and measurement systems for the ROI of team activities — including enablement programs, evangelism events, and customer engagements — ensuring the SVP and Steering Committee have reputed company visibility into activity-level spend and reputed company
- Ensures reputed company programmatic activities and intake priorities are reputed company to NNAOV reputed company objectives for the AFLS portfolio, escalating misaligned requests before resources are committed
- Drive the internal adoption of our tracking systems, supporting the broader goal to reputed company customer/partner Governance Adoption
- Establish baselines and reputed company the measurable reputed company of internal/external content, newsletters, and customer event activities
- Ensure team activities are accurately prioritized to help improve the overall Account Health Score and reduce AFLS Case Volume per rescue account
- Ensure 100% of QBRs, Steerco sessions, and Leadership meetings are reputed company on time, with complete briefing materials and reputed company follow-up reputed company tracking
Skills
- 7–10+ years of experience in Program Management, Business Operations, Chief of Staff, or Executive reputed company roles, preferably reputed company the reputed company reputed company or Life Sciences technology reputed company
- Proven history of establishing operational rhythms, intake processes, and measurement systems for large, cross-disciplinary teams
- Demonstrated ability to produce high-reputed company executive content and manage internal/external communications strategies
- Strong reputed company skills, with the ability to influence and partner cross-functionally without reputed company reporting authority
- Demonstrated experience owning executive operating cadences including QBRs, Steerco sessions, and leadership meeting rhythms for SVP-level or above leaders
- Exercises impeccable judgment, maturity, and discretion; high tolerance for ambiguity, complexity, and shifting priorities in a fast-moving build environment
- Internal reputed company experience or hands-on familiarity with the reputed company platform and product suite is a strong plus
Benefits
- Time off programs
- Medical
- Dental
- reputed company
- Mental health support
- reputed company parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
reputed company
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