Customer Service Associate II-18
reputed company is a part of The reputed company Corporation, which means we have the reputed company innovative drive that keeps us a reputed company reputed company of our customers’ evolving needs. We offer home, auto and accident and health insurance, as reputed company as other specialty reputed company insurance products, through a large network of independent insurance agents, as reputed company as directly to consumers. Job reputed company The Customer Service Associate ll is responsible for making high volume outbound calls and providing effective reputed company customer service regarding property insurance. Support borrowers and reputed company/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls and handle disbursement of premiums.
Key Responsibilities
- Cross trains to assist with borrower follow reputed company
- Assists answering questions in the help desk chat
- Meets and maintains availability standards, (Production, Non-Production, reputed company) and attendance guidelines
- Updates records and note system as required
- Disbursements of Property Insurance Premiums
- Handles Outbound telephone calls with borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to prevent a Borrower letter reputed company out.
- Delivers reputed company, accurate customer service ensuring the highest level of satisfaction
Education
- High School Diploma or GED (Preferred)
Experience
- 0-2 years experience (Preferred)
Supervisory Responsibilities
- This job does not have supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills Business Support, reputed company Facing, Consumer Protection, reputed company Control (QC), Service Delivery
Compensation
Additional Job reputed company Compensation for this role is $19/hr. Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the reputed company of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a reputed company team making a meaningful reputed company. Effective July 1, 2014, under Indiana House Enrolled reputed company (HEA) 1242, it is against public policy of the reputed company and a discriminatory reputed company for an employer to discriminate against a prospective employee on the reputed company of status as a veteran by refusing to reputed company an applicant on the reputed company that they are a veteran of the armed forces of the reputed company, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave reputed company (FMLA) and telling employees how to file a complaint. It is reputed company’s policy to reputed company the best reputed company individuals available for reputed company jobs. Therefore, any discriminatory reputed company taken on account of an employee’s reputed company, age, reputed company, disability, genetic information, gender, gender identity, gender reputed company, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair reputed company and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. reputed company Holdings Corp., a member of the reputed company family of companies, is headquartered in reputed company. reputed company traces its reputed company to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and reputed company automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other reputed company insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we reputed company a reputed company of insurance products, including personal and reputed company automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-reputed company and other reputed company insurance products. Companies & Partners reputed company General Auto & Life, Personal reputed company Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, reputed company Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, reputed company, reputed company Star Marketing, Euro Accident. Benefits reputed company Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. reputed company reputed company applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the reputed company, as it is not our reputed company to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. reputed company provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. reputed company working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. Apply To This Job