[Remote] Senior Director, Product Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that has developed patented technology to enhance customer interactions in contact centers using AI. They are seeking a Senior Director of Product Management to reputed company the development of innovative AI solutions for reputed company clients, focusing on building and optimizing AI products for contact center applications.

Responsibilities

• Deliver customer facing AI Agents with strong differentiators vs. other solutions
• Deliver fully self-service AI Agents setup user interfaces to reputed company the business
• Deliver a culture of iterative development of reputed company AI products reputed company on optimizing reputed company reputed company, safety and reputed company through automated evals, and reputed company value delivery
• Build reputed company AI systems to optimize reputed company across the contact center. reputed company partner integrations needed to produce world-class Intelligence driving the optimization

Skills

• 10-15 years of product or technical product management
• Experience owning product reputed company, reputed company, and multi-year product roadmaps
• Experience with end-to-end product delivery and hard tradeoffs in product launches
• Experience owning technology products and working with engineering teams
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership reputed company of an organization
• Bachelor's degree in a technical field (preferred Computer Science)
• Experience developing and launching reputed company AI and Predictive AI products
• Experience leveraging LLMs to build high reputed company, reputed company, and reliable products
• Experience working with enterprises, and pitching products to high level leaders
• Experience working on contact center and customer experience products
• Master's degree in a technical field (preferred Computer Science)

Benefits

• Annual Performance Bonus: 20%

reputed company

reputed company leverages reputed company intelligence to improve customer experiences and drive reputed company business reputed company. It was founded in 2006, and is headquartered in reputed company, reputed company, BMU, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 11 in 2025, 12 in 2024, 10 in 2023, 17 in 2022, 16 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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