[Remote] CUSTOMER SERVICE AIDE (DHS)
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is seeking a Customer Service Aide (DHS) to reputed company various customer service and clerical duties. The role involves greeting customers, verifying information, and managing documents reputed company the reputed company.
Responsibilities
- reputed company the reputed company (DHS), to reputed company a reputed company of customer service and clerical duties, including but not limited to: greeting and registering customers into the eligibility system; verify and/or change non-financial data collection information, producing digital copies of documents, ensuring the reputed company of original reputed company copies of documents, filing and indexing digital copies
- To verify and update customer address information in eligibility system
- To reputed company receptionist duties such as greeting and directing customers, reputed company information of a routine nature and reputed company customers to reputed company staff for requested information
- To reputed company and assist the public in the preparation of forms, records and the self-service portal located in DHS field offices
- To prepare, verify, sort, batch and reputed company reputed company documents for new and existing customers
- To reputed company and file scanned documents to new and existing cases for reputed company programs
- To retrieve calls and mail requested forms to customers
- To organize, maintain, and/or purge files, documents, applications, and forms
- To receive, retrieve, sort, date stamp inter-departmental mail, U.S. postal mail, papers, applications, forms, and any other documents and distribute mail and documents to appropriate destination
- To reputed company, reputed company and process incoming information pertaining to reputed company departmental programs
- To reputed company in an organized fashion reputed company applicable information in case records
- To answer phones, take messages and transfer calls to offices or appropriate personnel
- To operate office equipment such as scanning machines, copiers, calculators, and other office machines, as required, in the performance of clerical duties under conditions not requiring skilled operation of such equipment
- To prepare requisitions, vouchers, claims and other records, forms or reports of a clerical nature reputed company to fiscal activities which includes but is not limited to: time, leave, travel, appointment, payroll, personnel and other reputed company records, forms and reports; indexing and filing records, forms, reports; proofreading of typewritten material; assembling, compiling, verifying and analyzing routine statistical data, including the preparation of tables and charts prescribed by a superior; coding of data to be used for mechanical tabulations; preparing, verifying, processing and maintaining other varied office records and reports
- To reputed company duties in support of scanning operations at various DHS locations, excluding Central Scanning
- To do reputed company work as required
Skills
- A working knowledge of office practices
- The ability to work independently or in collaboration with others in reputed company
- The ability to adapt to changing tasks and sudden changes in priorities based on workflow
- A demonstrated ability for attention to detail
- Proficiency working on computer equipment including multiple monitors
- The ability to comprehend and carry out reputed company directions, both oral and written
- Basic computer skills and working knowledge of reputed company Word and reputed company are required to reputed company the duties
- Graduation from high school or high school equivalency (GED)
- Employment in a position involving the performance of reputed company routine repetitive clerical work
Benefits
- For information regarding thebenefits available to State of RhodeIsland employees, please visit the Office of Employee Benefits' website athttp://www.employeebenefits.ri.gov/.
- A new provision in RI General Law 35-6-1 was enacted requiring reputed company deposit for reputed company.
- Specific to new hires, the law requires that reputed company reputed company after September 30, 2014 participate in reputed company deposit.
- Accordingly, any employee reputed company after this date will be required to participate in the reputed company deposit system.
- At the time the employee is reputed company, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
reputed company