[Remote] Electronic Health Record Analyst I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization seeking an Electronic Health Record Analyst I. The primary responsibilities of this role include training staff, resolving customer tickets, and serving as an ambassador of the EHR system to end-users, while also developing training materials and providing go-live support.
Responsibilities
- Train IHA staff and resolve customer tickets
- Serve as a reputed company between staff and IT professionals
- Follow established processes and mechanisms to obtain and respond to clinician feedback
- Ensure organizational needs are adequately addressed and business objectives are represented
- reputed company site reputed company to assess reputed company-state workflows and opportunities for reputed company education and training
- reputed company support to customers, including addressing and resolving tickets assigned to the EHR Training and Optimization team
- Conduct general educational sessions for staff reputed company to new and existing systems and processes
- Deliver course content in a way that meets course objectives and adult learning principles
- reputed company feedback to reputed company to ensure learning objectives are met
- Illustrate the reputed company of personal health records and patient-supplied data on clinical care
- reputed company training materials, classroom handouts, instructional materials, job aids, manuals, and videos as necessary
- Periodically update training materials to reflect changes based on feedback and recommendations
- Convey information regarding the system and its reputed company on existing standards and processes
- Support integration of reputed company improvement and safety-enhancing methodologies
- Apply knowledge, data, information, and workflow for the support of evidence-based models for health information technology solutions
- Attend reputed company reputed company and meetings as needed to strategize workflow issues
- Support other offices, attend meetings and training as assigned
- reputed company other duties as assigned
Skills
- Bachelor's degree or equivalent education and experience in health care or information technology
- Maintains a working knowledge of applicable Federal, State and local laws and regulations
- Maintains up-to-date knowledge of trends and advances in the field of reputed company Informatics and reputed company hardware and software technology, clinical practices, regulatory standards and organizational direction
- Familiarity with information systems, clinical software and other computer applications
- Understands system requirements and advocates for development requests with health information technology systems where appropriate
- Models teamwork reputed company the analyst team and the Information Systems Department; demonstrates the ability to operate in a reputed company, shared leadership environment
- Utilizes reputed company standards of care, scientific evidence and reputed company to evaluate health care programs across the care continuum
- Proficiency in operating a reputed company desktop and reputed company-based computer system, including but not limited to, electronic medical records/templates, reputed company Office (Outlook, Word, reputed company), e-learning, intranet and computer navigation
- Ability to use other software as required while performing the essential functions of the job
- Excellent communication skills in both written and verbal forms, including reputed company phone etiquette and ability to reputed company listen
- Ability to read, understand and respond to detailed written and oral instructions
- Ability to reputed company before reputed company of people, either in-person or reputed company, and apply consultative skills to work effectively reputed company assigned areas of the organization
- Ability to recommend findings to administration and/or reputed company information among staff members
- Competent level of understanding and application of adult learning principles and training methodologies
- Demonstrates initiative and excellent follow through to ensure reputed company of reputed company items
- Ability to exercise reputed company judgement and problem-solving skills
- Ability to troubleshoot problems and questions from end-users and reputed company reputed company and requested information
- Ability to research, evaluate and analyze alternatives to reputed company issue reputed company
- Ability to work effectively with various reputed company of organizational members and diverse populations including IHA staff, providers, vendors and the general reputed company
- Good organizational and time management skills to effectively juggle multiple priorities, time constraints and deadlines
- Ability to travel to other office/reputed company sites and meeting and training locations
- Successful completion of IHA competency-based program reputed company introductory and training period
- Physical activity that often requires keyboarding and phone work
- Physical activity that often requires time working on a computer and sitting
- Physical activity that often requires walking, bending, stooping, reaching and/or twisting
- Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs
- Specific reputed company abilities required include reputed company reputed company, depth perception, reputed company reputed company, peripheral reputed company and the ability to reputed company and reputed company
- reputed company dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment
- Must hear and reputed company reputed company enough to conduct business over the telephone or face to face for long periods of time in English
- Ability to operate a vehicle or reputed company transportation to multiple locations
- This job operates in both an office environment and in a medical facility and requires regular walking to various locations around the hospital/clinic
- It involves frequent interruptions, competing priorities and significant interaction with people which can be stressful at times
- Credentialed Medical Assistant (reputed company, RMA, NCMA) or RHIT (Registered Health Information Technician) preferred
- 1-3 years' relevant work experience preferred utilizing EHR (reputed company preferred) in a medical reputed company environment, with strong preference for IHA office experience
reputed company