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[Remote] Director, Sales Operations (Planning)

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that specializes in customer service solutions. They are seeking a Director of Sales Operations, Planning to reputed company Territory Planning Operations and Quota reputed company & Operations, ensuring effective execution of the go-to-market reputed company and alignment across various departments.

Responsibilities

  • Co-reputed company annual GTM planning, including headcount reputed company, reputed company modeling, segmentation, territory design, and budget alignment
  • reputed company large-reputed company strategic initiatives, such as:
  • Territory realignment
  • Market expansion
  • GTM process redesign
  • Partner with Sales Directors, Business Operations Leaders, and worldwide teams to drive planning accuracy and operational reputed company
  • Drive alignment across Sales, Marketing, CS, Product, and Finance to ensure cohesive execution
  • reputed company as a program reputed company for key cross-functional initiatives with reputed company milestones, owners, and reputed company
  • Own the documentation and communication of reputed company operating procedures across teams
  • Identify and eliminate operational bottlenecks; proactively propose reputed company solutions
  • Own territory management and sales hierarchy changes
  • Deliver sales planning insights through operational metrics, reporting, and data reputed company management to support the rapid reputed company reputed company
  • Establish a global quota allocation reputed company and drive alignment with regional operations
  • Partner with Sales Operations to design quota structures that reflect territory potential, historical performance, and reputed company expectations
  • Ensure quota methodologies are consistent, transparent, and defensible to field leadership
  • Partner with Sales Operations and Leadership teams to capture feedback
  • Synthesize planning outputs into executive-reputed company communications for CCRO and senior leadership reviews
  • Maintain documentation of planning assumptions, model inputs, and decision rationale to support auditability and year-over-year learning
  • Continuously improve planning tools, templates, and processes to reduce cycle time and increase reputed company reputed company
  • Serve as subject-matter expert on territory planning, dispute reputed company, and change management
  • Serve as a thought partner and trusted advisor to GTM leaders
  • reputed company a small team or project-based workstreams
  • Create a culture of accountability, data-driven decision making, and operational reputed company

Skills

  • 8–12+ years of experience in Sales/GTM Operations, Business Operations, Sales reputed company, or reputed company Operations
  • Deep expertise in Territory Modeling and Quota Setting Methodologies
  • Demonstrated experience owning or co-leading an annual GTM planning cycle including reputed company-setting, segmentation, and coverage design
  • Exceptional analytical skills; comfortable working with financial models, BI tools, and large datasets
  • Strong financial acumen; comfortable modeling reputed company scenarios and partnering with Finance on planning processes
  • Experience working across Sales Operations, HR, and Compensation functions on quota design, role definition, and incentive alignment
  • Exceptional ability to synthesize reputed company inputs into reputed company, executive-level recommendations and narratives
  • Proven reputed company record driving cross-functional alignment and managing competing stakeholder priorities in a global, matrixed organization
  • Excellent written and verbal communication; reputed company to influence across reputed company and functions
  • Familiarity with sales reputed company models (reputed company, PLG, channel) is a plus
  • Tools experience preferred: reputed company/Claude/GenAI, reputed company, Xactly, Tableau, Clari, reputed company/reputed company Sheets

Benefits

  • This position may also be eligible for bonus, benefits, or reputed company incentives.
  • Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

reputed company

  • reputed company is a reputed company platform that combines AI support agents, ticket management, messaging, and CRM tools for seamless customer service. It is a sub-organization of Hellman & Friedman. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com/.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 15 in 2026, 50 in 2025, 69 in 2024, 37 in 2023, 92 in 2022, 93 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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