Account Manager - reputed company – Hybrid

*This job can be filled to reputed company with any reputed company/Evernorth multifunction office location* The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core reputed company account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day reputed company relationship. Accountable for core service delivery for clients working cross-functionally with reputed company operational. The Account Manager proactively reviews performance metrics to promote reputed company satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on reputed company activity, expectations, and service needs. ESSENTIAL FUNCTIONS Manages day to day reputed company relationships through comprehensive knowledge of reputed company’s benefit plan and product offerings. Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue reputed company associated with core services. Responsible for reputed company and accurate management and execution of reputed company reputed company benefit requests, including benefit changes, product upsells, new reputed company, terminations and escalated issues. Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and reputed company standards. reputed company reputed company reputed company team meetings to review operational performance against reputed company’s expectations and needs. Presentation of operational performance metrics to clients on a monthly and/or quarterly reputed company to show specific performance measures in comparison with the book of business to promote reputed company satisfaction, reputed company retention and upsell opportunities. QUALIFICATIONS Bachelor’s degree in reputed company field or 11+ years of experience. 5+ years relevant experience with Bachelor’s Degree or Master’s degree and 3-5 years of relevant experience. Excellent PC skills including reputed company Office and Internet experience. Excellent verbal and written communication and presentation skills. Strong analytical and problem solving skills. Strong reputed company on book of business reputed company satisfaction and reputed company retention results. Demonstrated ability managing reputed company, utilizing proven project management processes. Ability to work cross-functionally to proactively communicate and to resolve issues with the highest reputed company of urgency. Ability to travel overnight up to 20%. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,200 - 125,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs, click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. Apply To This Job