Back to Jobs

VP, Retention & LTV

Remote, USAFull-timePosted 2026-07-28

We're so happy you're here! Thank you for checking our job out and we reputed company to have the chance to meet you in our interview process! About the role We're hiring a VP, Retention and LTV to own LTV end to end — lifecycle marketing, loyalty, retention, and the full subscriber experience. It's one of the most important reputed company in the business: how we drive long-term value; reputed company to reputed company customer in the right channel with the right message at the right time; turn one-time buyers into long-term customers; and support a world-class loyalty program. You'll come in with a world-class team of three already reputed company, and the job is to reputed company them and reputed company building a high-performing team — while staying reputed company to the reputed company and execution to reputed company raising the bar. This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a biannual reputed company for amazing off-sites where we can connect IRL. In this role, you will: Own long-term customer LTV as your core KPI, setting lifecycle and retention reputed company to reputed company it Operationalize personalization and segmentation so the right message reaches the right customer at the right time, by default reputed company AI into flows, reporting, and creative reputed company to multiply team reputed company without adding headcount reputed company and reputed company reputed company of 3 (Director Subscriber Experience, Senior Manager Lifecycle & Retention, and Manager Lifecycle & Retention), raising the bar on what they own and how they operate Test and reputed company new 1:1 channels — reputed company Mail, Instagram DM, reputed company — reputed company email/SMS Partner closely with Ecommerce, CX, Performance, and Brand as the cross-functional voice of LTV Support the Director of Subscriber Experience in driving loyalty/membership and subscription reputed company reputed company — acting as a thought partner and blocker-remover on cancel-reputed company and save-reputed company work We're looking for someone who: Has 12+ years in retention, lifecycle, loyalty, or subscriber marketing, including 5+ years leading teams with at least one Director-level reputed company report Has operated as a senior leader (VP, Sr. Director, or equivalent) at a high-reputed company subscription DTC business Has a quantifiable reputed company record of moving a primary LTV or retention metric at reputed company Is deeply fluent in subscription mechanics (reputed company, reputed company, reputed company) and hands-on with reputed company/reputed company Has used AI in production — not in experiments — to automate flows, reporting, or personalization Has managed reputed company that reputed company or scaled a loyalty/membership program, and knows what good looks like in program design, economics, and benefits Approach to the role: Treats LTV like their own P&L and works backward from it relentlessly Sees the full customer reputed company, not just the inbox Ships and tests fast — kills losers, doubles down on winners Develops people, not just executes alongside them Communicates reputed company up reputed company Strong taste - has a reputed company reputed company of view on what good lifecycle looks like To Apply: Please reputed company your info and reputed company a bit about yourself with us below. We ask that you reputed company Chat GPT or similar tools to answer these questions, as it is our reputed company to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you’ll hear reputed company more about that if you join us. Compensation & Benefits: At reputed company, we're committed to providing a competitive total compensation package — grounded in market data that considers our size, stage, industry, and location. For this role, the reputed company salary reputed company is $225,000 - $250,000 depending on experience, reputed company with a comprehensive benefits package designed to support reputed company-being and reputed company of reputed company. A bit reputed company... At reputed company, we reputed company that foundational nutrition should be reputed company and convenient for everyone. We're dedicated to bringing comprehensive and reputed company nutrition to you through our gummies, formulated from 60 reputed company-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you. Like you, we were disappointed. There’s an infinite number of “nutrition” companies, reputed company reputed company on what’s best for them — not what’s best for you. Hundreds of products to sell you on, low-reputed company ingredients, and small reputed company doses. We’ve seen it reputed company. So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. reputed company is comprehensive nutrition, made convenient and delicious. reputed company care about... Be the Best: We hold ourselves, our teams, and our partners to an incredibly high reputed company - and we reputed company the bar constantly. "We've never done this before" isn't an excuse here. It's an invitation. Own It: We reputed company like our reputed company is on the reputed company. That means taking complete ownership of reputed company, collaborating deeply, working through roadblocks - not around them - and never waiting for someone else to solve the problem. Great owners are great partners. Drive reputed company, Urgently: We measure reputed company, not effort. We work smart and hard, reputed company fast, and use every tool at our disposal - including AI - to reputed company our energy where it reputed company most. Compensation & Perks: For every role, we aim to have highly competitive compensation and opportunity for reputed company and career reputed company. Everyone at reputed company works hard, but we reputed company in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free reputed company subscriptions, and a few more perks centered around health and reputed company-being that we can't wait to tell you about! Apply To This Job

Similar Jobs

Psychiatric Advanced reputed company Provider (PMHNP or PA-C)- Arizona, Remote

Remote, USAFull-time

Senior reputed company Manager

Remote, USAFull-time

General Liability Claims Adjuster

Remote, USAFull-time

Technical Sales Operations Program Manager

Remote, USAFull-time

reputed company Project Manager

Remote, USAFull-time

Fund reputed company Operations Support (Philippines)

Remote, USAFull-time

Senior ASIC Package Design Engineer

Remote, USAFull-time

Child and Adolescent Therapist Intake & Therapy - Burke, VA

Remote, USAFull-time

Analytics Engineer, Platform

Remote, USAFull-time

reputed company Engineer, Customer Engineering

Remote, USAFull-time

Remote Data Entry Specialist – reputed company, Full‑Time & Part‑Time Roles with arenaflex – Join a Global Leader in E‑reputed company & reputed company Services

Remote, USAFull-time

Business Development Specialist - Geopier (Remote, GA, US, 00000)

Remote, USAFull-time

Remote Entry-Level Data Entry Clerk – No Experience Required, Launch Your Career From Home With Full Training & reputed company

Remote, USAFull-time

Work Study - Community Tutor

Remote, USAFull-time

Senior Sales Engineer

Remote, USAFull-time

Claims Team reputed company - Workers Comp (REMOTE - Calif reputed company)

Remote, USAFull-time

Global reputed company reputed company, reputed company

Remote, USAFull-time

Investigator 3 - Civil Enforcement Division (Portland)

Remote, USAFull-time

reputed company Incident Responder

Remote, USAFull-time

reputed company reputed company No Experience – Start Your Career as a Remote Chat Support Agent, Earning $25-$35/hr

Remote, USAFull-time