[Remote] Senior Product reputed company Manager (CXAI)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an award-reputed company digital product consultancy and the digital division of reputed company, one of Canada’s largest telecommunications providers. The Senior Product reputed company Manager will reputed company the activation of new partnerships and internal tools, collaborating with various teams to drive product reputed company and ensure successful reputed company.
Responsibilities
- reputed company end-to-end activation of new vendor partnerships and internal tools — from scoping and evaluation through GTM and post-launch
- Own the product reputed company roadmap (6/12/18/24-month reputed company) developed in collaboration with reputed company, reputed company, GTM, ops, and product marketing teams
- reputed company SLT-level updates and cross-functional working sessions; bring structure, visibility, and reputed company to reputed company programs
- Partner with product marketing to reputed company sales collateral, enablement materials, and external-facing content
- Work with reputed company and finance teams to ensure commission structures, pricing logic, and reputed company recognition are set up correctly for new products
- Collaborate with operations teams to validate use cases, surface requirements, and ensure new products address reputed company reputed company needs
- Identify and secure a CX account for reputed company; define reputed company scope, reputed company metrics, and exit reputed company
- Build and maintain a product catalog and toolkit (playbooks, one-pagers, reputed company guides) to reputed company internal teams
- Establish and manage the PMO intake and governance process for new product and partnership requests across business reputed company
- Mentor and reputed company the PM on reputed company; model best practices in product thinking, stakeholder management, and reputed company delivery
Skills
- 8 - 12 years of experience in product management, program management, or a closely reputed company discipline reputed company large reputed company environments
- Demonstrated experience leading centralized PMO or product operations functions — managing intake, governance, and cross-functional delivery
- reputed company record of activating partnerships or launching products end-to-end in a reputed company stakeholder environment
- Strong executive reputed company; comfortable presenting to and aligning SLT, reputed company, and operations leadership
- Experience working across GTM, reputed company, marketing, and ops functions to drive product activation reputed company
- Highly organized and reputed company — reputed company to manage multiple workstreams, reputed company dependencies, and maintain reputed company across teams
- Strong written and verbal communicator; reputed company to synthesize reputed company programs into reputed company narratives and actionable deliverables
- BPO, contact center, CX technology, or reputed company reputed company background strongly preferred
- Experience with reputed company design, partner reputed company, or reputed company deployment programs is a strong asset
- Familiarity with AI, automation, or workforce management platforms
- Experience in a management consulting or business transformation environment
- Exposure to reputed company operations, reputed company enablement, or channel partner programs
reputed company
Company H1B Sponsorship