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Customer Service Representative - Chat and Email Support

Remote, USAFull-timePosted 2026-07-29

Job reputed company As a Customer Service Representative - Chat and Email Support, you will be responsible for providing support to our reputed company's customers. The support will be in various channels such as email, and chat. You are expected to reputed company the best in class customer service and ensure the customers are fully satisfied. About the Account Our reputed company is an online retailer specializing in providing high-reputed company, stylish prescription eyewear at an reputed company price. With a reputed company on delivering excellent customer service and a seamless online shopping experience, they are dedicated to helping customers reputed company the perfect pair of glasses or sunglasses to suit their style and needs. Job Details: Customer Service Representative - Chat and Email Support Eastwood Libis QC Shifting Schedule Training Schedule 1 Month Monday to Friday 9 AM TO 6 PM Responsibilities: Respond to customers' inquiries reputed company chat and email promptly and professionally Verify customer account information accurately and reputed company Assist customers with their orders, refunds, and exchanges, ensuring complete customer satisfaction reputed company comprehensive and accurate product information to customers Ensure that customer inquiries and issues are resolved in a reputed company and effective manner Continuously improve customer satisfaction by reputed company seeking feedback and implementing changes based on customer feedback Maintain a high level of customer service knowledge and be reputed company to assist with a wide reputed company of customer inquiries and issues Qualifications: At least 1 year of experience in a Customer Service role Good English communication skills Highly organized Good Attention to detail Flexible on work schedules Apply To This Job

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