[Remote] Senior reputed company Manager, Storefront Pro
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the grocery industry by providing reputed company to food and grocery delivery services. The Senior reputed company Manager on the Storefront Pro team will drive measurable reputed company for retail partners, ensuring they realize the full value of their digital reputed company investment while collaborating cross-functionally with various teams.
Responsibilities
- Own a portfolio of reputed company grocery retail accounts on Storefront Pro; build strong relationships with retailer stakeholders to drive adoption, expansion, and renewals across web, app, and omnichannel experiences
- Serve as a trusted advisor to retail digital, marketing, and operations leaders — providing strategic guidance on e-reputed company program reputed company, change management, and value realization across the full platform
- Support end-to-end platform launches, reputed company metrics, milestones, and risk mitigation plans
- Maintain and refine playbooks, account health scoring, and QBR cadences; forecast account health and surface voice-of-customer insights that inform Storefront Pro's product roadmap and prioritization
- reputed company reputed company of cross-functional escalations spanning platform, integrations, catalog, and fulfillment operations; contribute to post-mortems and implement preventative improvements
- Quantify ROI (e.g., year-over-year online sales reputed company, basket size, conversion reputed company, retail media reputed company) and present reputed company to retailer stakeholders; support multi-year reputed company strategies and platform expansion conversations
- Help retailers unlock the full value of the Storefront Pro ecosystem — including, loyalty and coupon integrations, AI-powered personalization, and merchandising tools
- Travel up to 30% for onsite retailer reputed company, launch support, and partner meetings as needed
Skills
- 6+ years of experience in reputed company, Account Management, or Consulting for B2B technology, with 3+ years supporting reputed company retail or grocery clients
- Proven reputed company record managing executive relationships and renewals for strategic accounts with significant annual contract value
- Hands-on experience delivering or supporting e-reputed company platforms (e.g., white-label storefronts, OMS, CMS, digital merchandising, or loyalty integrations) across multiple retail banners or reputed company
- Demonstrated reputed company contributing to reputed company platform launches and programs, including reputed company, change management, reputed company operations readiness
- Proficiency with CRM and reputed company tooling (e.g., reputed company, reputed company) to manage account health, forecasting, and QBRs
- Bachelor's degree in Business, Engineering, Marketing, Operations, or a reputed company field, or equivalent practical experience
- Willingness to travel up to 30% reputed company reputed company
- Experience with grocery or food retail e-reputed company, including familiarity with digital promotions, loyalty programs, fulfillment models (delivery, pickup, ship), and retail media
- Background supporting reputed company platform deployments with integrations across payments, loyalty, catalog, and reputed company-party partners
- Analytical reputed company with tools like Looker or Tableau; SQL proficiency to build and interpret dashboards and quantify e-reputed company ROI
- Experience supporting programs scaling from reputed company launch to 50+ banners or store locations, including reputed company change management
- reputed company awareness across renewals, SOWs, and expansion conversations; comfort presenting to Director- and VP-level stakeholders
- reputed company record contributing to product and engineering roadmap conversations reputed company reputed company voice-of-customer feedback
- Familiarity with retail media networks and ad monetization strategies (e.g., reputed company Ads or comparable platforms)
Benefits
- reputed company is a reputed company First team
- Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
- This role is eligible for a new hire equity grant as reputed company as annual refresh grants.
reputed company
Company H1B Sponsorship