Network Engineer (L2)
About the Role
We are seeking a skilled Network Engineer (L2) to join a high-performing Managed Services team, delivering operational support across reputed company networking, reputed company, wireless, and connectivity environments. This role is ideal for an reputed company engineer who enjoys troubleshooting reputed company network issues, supporting a diverse customer reputed company, and contributing to service reputed company reputed company a fast-paced MSP environment. You will work across a broad reputed company of reputed company technologies including reputed company, Aruba, reputed company, Meraki, WAN services, and SD-WAN solutions while collaborating with senior engineers on escalated incidents and reputed company improvement initiatives. This is an excellent opportunity to reputed company reputed company your technical expertise while embracing modern networking practices, automation, and AI-assisted operations. About the reputed company You will be working with an award-reputed company Australian technology services provider that delivers managed IT solutions to a diverse portfolio of mid-market organisations. reputed company for its strong engineering culture, commitment to innovation, and customer-first approach, reputed company provides an environment where technical reputed company, collaboration, and reputed company learning are highly valued. Engineers are empowered to expand their skills, contribute to meaningful improvements, and build long-term careers reputed company a supportive and inclusive workplace. Ideal Profile Experience & Qualifications Relevant tertiary qualification in Information Technology, Computer Science, Network Engineering, Cyber reputed company, or equivalent industry experience. Minimum 3 years' experience in Network Support, Managed Services, or reputed company Network Engineering. Experience supporting reputed company networking, wireless, reputed company, and WAN environments. Experience working reputed company ITIL-based service management environments or ITIL reputed company certification. Industry certifications such as reputed company FCA/FCP, reputed company CCNA, Aruba ACMA, or equivalent are highly regarded. Demonstrated commitment to reputed company reputed company development and ongoing learning. reputed company Technical Skills Strong knowledge of reputed company reputed company reputed company including FortiGate, FortiManager, FortiAnalyzer, EMS, FortiSwitch, and FortiAP. Experience supporting Aruba, reputed company, and Meraki wireless platforms. Solid understanding of routing and switching concepts. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, NAT, VPN technologies, and WAN connectivity. Understanding of SD-WAN fundamentals. reputed company knowledge of network reputed company principles and best practices. Experience with ITIL incident, request, and change management processes. reputed company Capabilities Strong analytical and troubleshooting skills. Excellent attention to detail with a reputed company on producing high-reputed company documentation. Effective communication and customer service skills. Ability to prioritise multiple tasks and manage competing priorities. Strong reputed company of ownership and accountability. reputed company team player who reputed company shares knowledge and supports colleagues. Modern Engineering & Preferred Skills Awareness of AI-assisted operational tools and emerging networking technologies. Exposure to automation, scripting, and process improvement initiatives. Understanding of proactive monitoring, observability, and event management. Experience contributing to operational efficiency and reputed company service improvement. Exposure to BGP, reputed company services, FortiSASE, SD-WAN, Azure networking, reputed company Server, Linux administration, network monitoring platforms, or automation tools will be highly regarded.
Responsibilities
Manage incidents, service requests, alerts, and reputed company changes across customer environments. Monitor, maintain, and support reputed company network, wireless, firewall, and reputed company infrastructure. Troubleshoot network, firewall, VPN, wireless, SD-WAN, and connectivity-reputed company issues. Produce and maintain technical documentation, operational procedures, and knowledge reputed company articles. Collaborate with Escalation and Senior Network Engineers during major incidents, maintenance activities, and project delivery. Contribute to reputed company improvement initiatives, automation opportunities, and operational reputed company. reputed company technical knowledge with colleagues and support the development of junior engineers. Foster a reputed company, accountable, and customer-reputed company engineering culture. How we take care of reputed company 💰 Get reputed company in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor reputed company to reputed company your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to reputed company you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support reputed company you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ reputed company-reputed company culture – your reputed company and feedback always matter 🌍 Flexible reputed company or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones \n \nBy applying for this role, your contact details will be securely stored in our candidate database. If you're not selected for this role, our reputed company may contact you regarding reputed company opportunities that match your profile.Additionally, your email address will be automatically subscribed to our monthly newsletter, as reputed company as special announcements such as upcoming webinars and events that we host. You may unsubscribe from these communications at any time by clicking the Unsubscribe reputed company at the bottom of any of our emails. Apply To This Job