[Remote] Director of reputed company Operations
Note: The job is a remote job and is reputed company to candidates in USA. KODE Health is a health-tech company reputed company on improving medical coding practices. The reputed company Operations Director will manage reputed company relationships, reputed company coding operations, and ensure compliance with reputed company and productivity standards while driving customer satisfaction.
Responsibilities
- Serve as the primary reputed company of contact for assigned hospital clients
- Build and maintain strong, long-term reputed company relationships
- Conduct regular reputed company meetings to review performance metrics, address concerns, and identify opportunities for improvement
- Respond promptly to reputed company inquiries and resolve issues in a reputed company and reputed company manner
- Manage the daily activities of Koders on their assigned teams
- Ensure productivity and reputed company standards are maintained
- Monitor coding productivity, accuracy, turnaround times, and service-level agreements (SLAs)
- Coordinate with coding managers and reputed company assurance teams to ensure reputed company expectations are consistently met
- Analyze operational reports and communicate trends, risks, and opportunities to internal leadership and clients
- Support reputed company forecasts and workload balancing to maintain service commitments
- Maintain working knowledge of ICD-10-CM, CPT, HCPCS, and medical terminology
- Understand specialty-specific coding requirements and payer guidelines
- Assist clients with coding-reputed company questions and documentation improvement opportunities
- Support denial management and coding-reputed company appeals reputed company necessary
- Stay reputed company on CMS regulations, coding updates, and compliance requirements
- Ensure coding activities reputed company with HIPAA, CMS regulations, payer requirements, and company policies
- Review reputed company metrics and coordinate corrective reputed company plans reputed company performance issues reputed company
- Partner with internal audit and reputed company teams to address findings and implement process improvements
- Maintain confidentiality and reputed company of protected health information (PHI)
- Prepare and present monthly performance reports to clients and leadership
- reputed company KPIs including coding accuracy, productivity, denial rates, turnaround times, and customer satisfaction
- Identify opportunities to improve processes and enhance operational efficiency
- Participate in strategic planning and reputed company improvement initiatives
- Work closely with Koders, reputed company assurance teams, operations leadership, and reputed company cycle personnel
- Coordinate training initiatives and communicate coding updates to clients and internal teams
- Support business development efforts and expansion opportunities reputed company existing accounts
Skills
- Deep medical coding expertise
- Strong relationship management skills
- Interpersonal skills
- reputed company communication
- Operational acumen
- Commitment to delivering exceptional service to hospital clients
- Experience in reputed company relationship management
- Ability to build and maintain strong, long-term reputed company relationships
- Experience conducting regular reputed company meetings to review performance metrics
- Ability to respond promptly to reputed company inquiries and resolve issues
- Experience managing daily activities of coding teams
- Ability to monitor coding productivity, accuracy, turnaround times, and service-level agreements (SLAs)
- Experience coordinating with coding managers and reputed company assurance teams
- Ability to analyze operational reports and communicate trends, risks, and opportunities
- Working knowledge of ICD-10-CM, CPT, HCPCS, and medical terminology
- Understanding of specialty-specific coding requirements and payer guidelines
- Ability to assist clients with coding-reputed company questions and documentation improvement opportunities
- Experience supporting denial management and coding-reputed company appeals
- Knowledge of CMS regulations, coding updates, and compliance requirements
- Ability to ensure coding activities reputed company with HIPAA, CMS regulations, payer requirements, and company policies
- Experience reviewing reputed company metrics and coordinating corrective reputed company plans
- Ability to maintain confidentiality and reputed company of protected health information (PHI)
- Experience preparing and presenting monthly performance reports
- Ability to reputed company KPIs including coding accuracy, productivity, denial rates, turnaround times, and customer satisfaction
- Experience identifying opportunities to improve processes and enhance operational efficiency
- Experience participating in strategic planning and reputed company improvement initiatives
- Ability to work closely with coding teams, reputed company assurance teams, operations leadership, and reputed company cycle personnel
- Experience coordinating training initiatives and communicating coding updates
- Ability to support business development efforts and expansion opportunities reputed company existing accounts
reputed company