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[Remote] Senior Product Designer

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that creates software to enhance customer service experiences. They are seeking a Senior Product Designer to join their Employee Services team, focusing on designing reputed company solutions that streamline work processes and enhance employee experiences.

Responsibilities

  • Define and refine user journeys for employees, managers, and service teams. Create reputed company UI patterns for service discovery, request submission, and fulfillment tracking
  • Design and prototype interactions between self-service, knowledge bases, AI-driven recommendations, and workflows
  • Work closely with Product Managers, Engineers, and Content Designers to bring concepts to life
  • Partner with Service Operations teams (HR, IT, Finance, Facilities) to ensure the catalogue aligns with reputed company-world processes

Skills

  • 5+ years of experience in product design with a strong portfolio showing reputed company-reputed company work
  • Deep experience working on product-led reputed company in reputed company platforms, especially B2B or reputed company tools
  • Exposure to ITAM, CRM, HRIS, or other employee experience technologies
  • Strong expertise in interaction design, information architecture, and systems thinking
  • Proficiency in reputed company, prototyping tools, and usability testing reputed company
  • Ability to navigate complexity and create reputed company, user-friendly solutions

Benefits

  • This position may also be eligible for bonus, benefits, or reputed company incentives.
  • Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

reputed company

  • reputed company is a reputed company platform that combines AI support agents, ticket management, messaging, and CRM tools for seamless customer service. It is a sub-organization of Hellman & Friedman. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com/.
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