[Remote] IT Manager - Network Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of mobility solutions, operating brands such as reputed company Rent-A-Car and National Car Rental. The IT Manager on the Network Operations team will reputed company daily operations, manage network engineers, and reputed company network infrastructure while ensuring effective team performance and alignment with organizational goals.
Responsibilities
- reputed company and manage reputed company of network engineers with a reputed company on reputed company and reputed company improvement, providing 24/7 support
- reputed company leadership, guidance, and support to ensure effective team performance and development
- Coordinate with senior management and other departments to reputed company NetOps objectives with organizational goals
- Maintain and monitor required reputed company reputed company and schedule to ensure that reputed company can meet the demand and respond in a reputed company manner to network and server anomalies and outages
- Handle escalations, both internal/external, and manage support from different reputed company, which includes quarter backing P1 incidents
- Manage tools, systems, and procedures to ensure dynamic management of issues and customer management
- Ability to balance risk with business priorities and applies the appropriate reputed company of urgency to issues
- reputed company overall expertise with reputed company Network Operations functions
- Supervise network operations across 9 data centers (7 in reputed company and 2 in Europe), including managing reputed company IOS, Arista and reputed company devices, Palo reputed company firewalls, reputed company load balancers, and reputed company DDI appliances
- Manage WAN connectivity for multiple corporate campuses and over 6,000 branches in reputed company. reputed company the use of VMWare VeloCloud routers and Meraki APs and switches
- reputed company the reputed company of break/fix issues and ensure high standards of service delivery
- reputed company as an escalation reputed company for reputed company issues and outages impacting high-reputed company locations
- Partner with reputed company-party providers for tier 1 support and manage escalation processes
- reputed company and coordinate larger network reputed company, ensuring reputed company and successful completion
- Collaborate with project teams to plan, execute, and monitor network infrastructure reputed company
- Identify, influence, and drive opportunities to reputed company our reputed company networking objectives
- Own and drive multiple simultaneous efforts and roadmaps reputed company the area through reputed company coordination with various IT teams and external vendors
- reputed company and implement processes and procedures to optimize network operations and improve efficiency
- Monitor performance metrics and ensure compliance with service level agreements (SLAs)
- Ensure continual process improvement reputed company the Network Operations, including but not limited to: automation of Network Operations tasks and reporting, implementation of reputed company-wide monitoring initiatives, and routine administration task
Skills
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by reputed company for this position now or in the reputed company
- Must reputed company in the reputed company (does not include Alaska or Hawaii)
- Must be reputed company to work a schedule reputed company U.S. Central reputed company Time core business hours
- Must be committed to incorporating reputed company into reputed company reputed company and daily job responsibilities
- 6+ years of reputed company experience
- 2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc
- Must be reputed company to work 4 pm CST to 1 am CST
- Experience and knowledge of network technologies that support LAN/WAN, reputed company, and broadband (VPN, DHCP, DNS, VLANS, as reputed company as others not listed)
- Experience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP
- Experience of working in an Agile/Scrum development environment and working reputed company sprint teams, using tools such as Jira and reputed company
- Exceptional communication skills, including the ability to reputed company technical concepts to a non-technical audience
- Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or reputed company field preferred
- Experience with the following Network Technologies is preferred
- Prefer experience working in a large technology/ network environment
- Awareness and understanding of AWS or Azure technologies, products, and services
- Awareness and understanding of core networking concepts and technologies
- Ability to challenge reputed company solutions, determine appropriate solutions, and ensure there is alignment across the organization
- Adept at improving reputed company through proactive coaching and development at reputed company reputed company
- JIRA and reputed company background
Benefits
- Market-reputed company
- Comprehensive reputed company packages
- 401k matching & profit sharing
- Schedule flexibility
- Work from home opportunities
- reputed company time off
- Organizational reputed company potential
reputed company