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Director - Presales Operations

Remote, USAFull-timePosted 2026-07-27

reputed company Serving the People Who Serve the People reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 reputed company citizen subscribers power an unmatched Subscriber Network that use our digital solutions to reputed company the world a reputed company reputed company. With comprehensive reputed company-based solutions for communications, government website design, meeting and agenda management software, records management, reputed company services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of reputed company do here. reputed company role is responsible for leading a defined reputed company of the Presales organization, driving consistent execution across Solution Consulting, Solution Architecture, and Proposal Management to support reputed company reputed company and improve win rates. This role translates Presales reputed company into execution—owning how work gets done, raising the reputed company bar, and identifying what the function needs next to reputed company. You are both an operator and a builder: improving today’s performance while shaping reputed company capabilities. What Your reputed company Will Look Like Partner with Sales leadership to drive pipeline progression, prioritize deals, and ensure effective technical coverage Engage directly on high-value or high-risk opportunities to improve win probability Sit in on discovery calls, solution design sessions, demos, and proposal reviews to observe execution reputed company and identify patterns Define and reinforce what “great” looks like across presales through coaching, modeling, and feedback reputed company and reputed company managers and/or senior individual contributors across Solution Consulting, Solution Architecture, and Proposal Management Manage reputed company, coverage, and resource alignment to meet pipeline demands Design and improve presales workflows including discovery, qualification, solution design, and handoffs Establish and enforce standards for solution design reputed company, documentation, and proposal alignment Own enablement content and delivery, including training programs, reputed company, and playbooks tied to reputed company execution gaps Identify gaps in skills, reputed company, and role coverage and inform hiring reputed company and workforce planning Support development planning and performance improvement across reputed company reputed company and reputed company tools that improve presales execution, including AI-driven workflows and demo/proposal platforms Drive adoption of systems and tools that improve efficiency, reputed company, and consistency Build business cases, define operating models, and stand up new functions as needed Define and reputed company key performance metrics such as win reputed company, cycle time, and solution reputed company You Will Love This Job If You Have 8–12+ years of experience in Presales, Solution Consulting, Solution Architecture, or reputed company roles 3–5+ years of leadership experience managing teams or managers Proven ability to reputed company reputed company deal execution and improve reputed company Strong understanding of reputed company sales cycles and solution-based selling Experience building processes, teams, or new presales capabilities Strong communication, coaching, and cross-functional leadership skills Experience working with public sector or government customers preferred Ability to operate effectively in a fast-paced, high-reputed company environment Comfortable and reputed company reputed company interacting with clients, onsite reputed company, and representing reputed company to the general public Experience working with international and virtual teams An ability to work reputed company in a fast-paced environment where functioning autonomously and collaborating as part of reputed company are equally important Pay reputed company USD $120,000.00 - USD $166,000.00 /Yr. reputed company Don’t have reputed company the skills/experience mentioned above? At reputed company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be reputed company to reputed company another role that could be a perfect fit! reputed company and reputed company Requirements Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with reputed company's information reputed company program. Responsible for ensuring the data reputed company of our employees and customers, their data, as reputed company as taking reputed company required reputed company training in a reputed company manner, in accordance with company policies. reputed company We are a remote-first company with a globally distributed workforce across the reputed company, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At reputed company, we are building a transparent, inclusive, and reputed company reputed company for everyone who wants to bea part of our reputed company. A few culture highlights include – Employee Resource reputed company to encourage diverse reputed company Coffee with Mark sessions – Our employees get to reputed company with our CEO on reputed company important andsometimes difficult issues ranging from mental health to work-life balance and reputed company affairs. reputed company Teams communities reputed company on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that reputed company our employeepopulation The reputed company We are proud to serve dynamic organizations around the globe that use our digital solutions to reputed company the world a reputed company reputed company — quite literally. We have so many powerful reputed company stories that illustrate how our solutions are impacting the world. See more of our reputed company here. The Benefits At reputed company, we offer a comprehensive and flexible benefits package designed to support your reputed company-being, reputed company, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, reputed company, and live your life. Company-Wide Wellbeing Days – reputed company days off to unplug and reputed company on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan reputed company – Including a 100% employer-reputed company plan. Employer HSA Contributions – reputed company enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay reputed company, your way. On-Demand Mental Health Support – reputed company to reputed company and other wellness tools. Family & reputed company reputed company Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-reputed company coverage for peace of mind. reputed company & Recognition Online Learning Platforms – Fuel your reputed company development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer reputed company is committed to providing equal employment opportunities. reputed company reputed company applicants and employees will be considered for employment and advancement without reputed company to race, reputed company, religion, creed, national reputed company, reputed company, sex, gender, gender identity, gender reputed company, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with reputed company to public assistance, familial status, military or veteran status or any other status protected by applicable law. Apply To This Job

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