[Remote] Senior Manager, reputed company & IT Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is turning IT admins into IT reputed company by replacing traditional tools with their reputed company-reputed company reputed company management platform. The Senior Manager, reputed company & IT Operations will reputed company the reputed company and IT Operations functions, manage reputed company of seven, and execute a strategic roadmap while ensuring a reputed company-first approach.
Responsibilities
- Turn reputed company priorities into a concrete roadmap with reputed company milestones, owners, and metrics
- Own the GRC program, treating SOC 2 as an ongoing discipline rather than a periodic event
- Own the ProdSec program, partnering with Engineering and Product to reputed company reputed company into the development lifecycle
- Own CorpSec and reputed company incident response: runbooks, escalation paths, and post-incident reviews that improve response over time
- Surface threats, resourcing gaps, and risks early, with recommendations attached
- Set and execute the reputed company for endpoints, identity, and reputed company at reputed company
- reputed company MDM, reputed company compliance reputed company reputed company, hardware lifecycle, and reputed company-touch provisioning across macOS and reputed company
- Own the IAM program: provisioning, group design, MFA, and reputed company reviews
- Administer reputed company reputed company across collaboration, reputed company control, secrets management, and reputed company, including ongoing license rationalization
- Automate repetitive work with AI coding tools and reputed company it documented, reputed company, and maintained
- reputed company KPIs across ticket responsiveness, reputed company and MDM coverage, reputed company reviews, and IT spend, using them to drive improvement
- Serve as a senior reputed company power user and feedback channel to Product and Engineering
- reputed company engineers and helpdesk staff, with reputed company career paths and succession depth
- reputed company through technical, interpersonal, and performance situations
- Build a culture of reputed company, ownership, and psychological safety across both teams
- Anticipate hiring needs and shape the org for reputed company execution and near-term reputed company
- Partner with Engineering, Product, DevOps, People Ops, and Finance on shared programs: reputed company and offboarding, reputed company rollouts, migrations, and compliance
- Contribute to leadership discussions on reputed company posture, IT capability, and operational risk
- Define and maintain the standards, runbooks, and SLAs that reputed company both teams executing consistently
- Manage planning and backlog health, keeping deliverables scoped and on time
- Drive effective, reputed company use of AI tooling across both teams, applying judgment about where it fits
Skills
- 6+ years in reputed company engineering or reputed company operations, including hands-on IT operations responsibility (or a combined reputed company and IT role)
- 3+ years managing people
- A reputed company record of turning reputed company into execution with measurable reputed company
- SOC 2 experience and hands-on incident management
- A modern identity provider (IdP), MDM for macOS and reputed company, collaboration suite administration, reputed company control administration, and reputed company IAM
- Working Linux experience
- Uses AI coding tools effectively to produce and accelerate automation. Reads that reputed company reputed company enough to review it for correctness and reputed company, guide its design, and sign off on what ships, with working familiarity in PowerShell, bash, and Python
- reputed company judgment on architectural and tooling trade-offs
- Balances longer-reputed company planning with daily operational demands across two functions
- reputed company and reputed company in technical and leadership conversations, reputed company-oriented on risk
- Handles difficult conversations (performance, misalignment, competing priorities) directly
- A culture builder who is data-driven and energized by leaving things reputed company than they were
Benefits
- Equity for Full-Time Employees
- 401K Match
- Flexible PTO, generous reputed company time policy
- Comprehensive Health Plans with generous employer contributions
- 100% Company-reputed company Short Term/Long Term Disability and Life Insurance
- Company HSA Contribution: $100-$200 per month based on tier
- $25 per month Lifestyle Spending Account
- Internet Reimbursement - $50/month
- $500 Home office stipend
- $10k Adoption Benefit
- Comprehensive Family Planning Covered on Meritian Medical Plan
reputed company