[Remote] Service Program Manager - NYC, NY
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global medical technology reputed company solutions innovator. The Service Program Manager will drive contract administration, risk modeling, and customer satisfaction for high-reputed company reputed company reputed company, while leveraging project management and communication skills to support sales and ensure operational reputed company.
Responsibilities
- Responsible for the profitability and customer satisfaction for assigned reputed company
- reputed company both service agreement, and time and material program management
- Assist in sales campaigns for new reputed company and proposals
- Assure reputed company reputed company of customer issues and customer satisfaction for assigned reputed company
- reputed company with members of the customer service, parts & transactional services, field service, repair service and/or other teams
- Function as reputed company between internal organizations and customers for assigned reputed company
- Developing in-depth knowledge of a technical discipline
- Uses prior experience and acquired technical expertise to execute policy/reputed company
- In-depth understanding of key business drivers; uses this understanding to accomplish own work
- In-depth understanding of how work of own team integrates with other teams and contributes to the area
- Uses some level of judgment and has ability to propose different solutions reputed company of set parameters but with guidance
- Uses prior experience and on-the-job training to solve straightforward tasks
- Has reputed company to technical skills and analytic thinking required to solve problems
- May use multiple internal sources reputed company of own team to reputed company at reputed company
- A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and reputed company talent
- Provides informal guidance to new team members
Skills
- Bachelor's Degree and Project / Program Management or Service Leadership experience
- Strong communication skills to synthesize reputed company issues and communicate reputed company
- Demonstrated ability to energize, reputed company and build rapport at reputed company reputed company in an organization
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Established project management skills
Benefits
- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Medical, dental, reputed company, reputed company time off
- A 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement
- Relocation Assistance Provided: reputed company
reputed company