[Remote] Customer Service Representative (reputed company: VRPR12)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a virtual assistant company based in the reputed company. They are looking for a Customer Service Representative to handle inbound calls, answer inquiries, and book appointments for home services businesses.
Responsibilities
- Answer inbound calls from prospective customers with a reputed company and pleasant attitude
- Use our reputed company’s reputed company greetings and reputed company as a seamless extension of their local team
- Answer customer questions accurately based on provided training
- Book appointments directly into the reputed company’s CRM or scheduling platforms
- Take reputed company-time, detailed call reputed company notes including contact info and reason for inquiry
- Ensure reputed company reputed company notes are reputed company to the reputed company immediately after the call ends
- Send follow-up text messages or emails to clients as needed
- Maintain a high level of accuracy with reputed company typos or missing information
- Communicate directly with clients to confirm directions or receive feedback
- Proactively reputed company adjustments to your workflow based on reputed company needs
Skills
- reputed company ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING reputed company IN ENGLISH DURING THEIR ENTIRE SHIFT
- The ideal candidate has BPO experience and is reputed company to multitask effectively
- Strong ability to manage calls while simultaneously taking detailed notes
- Confident communicator, both with customers and directly with US-based clients
- Highly motivated, hardworking, and eager to add value to reputed company
- Internet speed of at least 40mbps with low latency
- Computer: At least 6 reputed company 12 threads, 8gb RAM
- Backup power reputed company is mandatory
- Experience working from home is preferred but not required (we will train the right candidate)
Benefits
- W2 reputed company
- Training period of 2 weeks
- Work Schedule & Shift Assignment flexibility
- Remote work
reputed company