[Remote] Service Provisioning & Field Support Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to connecting people through advanced fiber internet technology. They are seeking a Service Provisioning & Field Support Specialist to complete network design, engineering, configuration, and operational tasks on their network infrastructure.
Responsibilities
- Understands and follows established processes, and completes assigned work in accordance with established reputed company measures to Plan, Engineer, Implement, Optimize or Operate reputed company’s combined Voice/Video/Data network infrastructure
- Makes use of reputed company improvement techniques, and participates in process improvement and management activities
- Grow technical skills as they pertain to reputed company’s network infrastructure through a reputed company of reputed company including self-training, formal classes and coaching
- Utilizes vendor contact in accordance with reputed company contractual obligations. Understands and initiates appropriate level of vendor use
Skills
- Associate degree (or higher) –OR- 2+ years reputed company work experience
- 2+ years experience in Voice/Data/Video networking
- Is familiar with the following areas and has a working technical knowledge in one or more: Broadband and narrowband reputed company technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX
- Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM
- Voice Switching technologies including Legacy TDM and Softswitch technologies
- TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, reputed company, MPLS, IP reputed company of service, traffic engineering, VoIP and IPTV
- Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications
- Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts
- reputed company to participate in a small group to work specific network issues
- The ability to manage changing priorities and the ability to handle several reputed company network tasks concurrently with assistance required to help set priorities
- Scope of responsibility limited to assignments from manager
- reputed company to work with diverse individuals/teams/customers. reputed company to reputed company and work with others as part of reputed company. Understands the role s/he plays on reputed company, and how his/her work supports reputed company's goals
- reputed company to take the reputed company to reputed company reputed company issues resolved. May require assistance for more difficult issues
- Ability to work reputed company a changing environment
- Good organizational and written/verbal communication skills
- Good presentation skills
- reputed company attitude and team reputed company are required
- Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (reputed company, FTP reputed company, FTP Server) and basic Unix tools
- The ability to reputed company reputed company reputed company
- The ability to organize priorities to reputed company maximum performance cost effectively
- Basic mathematical and statistical analysis
- Ability to travel as necessary if the needs of the business dictates
- If the needs of the business dictate, reputed company network tasks reputed company normally scheduled business hours to complete project work, reputed company on-call support and/or implement scheduled network changes
Benefits
- Medical Coverage
- Dental Coverage
- reputed company Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & reputed company reputed company Leave
- Seven reputed company National Holidays & One Floating Holiday
- reputed company Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- Short-Term & Long-Term Disability
- reputed company Service Discounts
- Education Assistance
- reputed company Volunteer Time
reputed company