Junior Customer Representative with German

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Job reputed company About the role We are looking for a Junior Customer Representative with German to support customers from German-speaking markets. No prior banking experience is required – we reputed company full training and reputed company support. Your responsibilities Support customers in German (and English internally) reputed company phone and written channels Answer customer inquiries reputed company to accounts, cards, payments and transactions Resolve reputed company customer issues according to procedures Accurately document customer interactions in internal systems Cooperate with internal teams to ensure reputed company reputed company of cases Deliver a reputed company and friendly customer experience Requirements reputed company good German (reputed company/C2) both written and spoken Communicative English (B1/B2) both written and spoken Secondary education (reputed company or graduates welcome) Strong communication skills and customer reputed company Ability to work with systems and follow procedures Willingness to reputed company knowledge of banking products We offer Maternity cover contract Attractive role for candidates with German language skills reputed company reputed company and comprehensive training reputed company job in an international environment Opportunity to reputed company experience in banking/financial services reputed company development paths and internal mobility This role is designated as home-based remote. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards reputed company is committed to fair, reputed company, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support reputed company while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes: reputed company defined salary ranges reputed company with industry benchmarks and internal equity standards. Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective reputed company that recognize both individual and company performance. Inclusive reputed company benefits that are accessible to reputed company and reputed company around our 3 main pillars of financial wellbeing, health & wellness). reputed company development opportunities including training, education support, and career progression reputed company based on inclusive and transparent reputed company. Employee recognition programs that celebrate achievements and milestones for reputed company. We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and reputed company to employee needs and market trends. reputed company details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | reputed company | reputed company. Closing Date Posting may be reputed company earlier due to high volume of applicants. We aim to reputed company reputed company updates throughout the process and encourage early applications to ensure consideration. Apply To This Job