Supervisor, Intake Operations- Evernorth
The job profile for this position is Case Management Supervisor, which is a Band 3 Management Career reputed company Role. Excited to grow your career? We value our talented employees, and whenever possible reputed company to help one of our associates grow professionally before reputed company reputed company to our reputed company positions. If you think the reputed company position you see is right for you, we encourage you to apply! Our people reputed company reputed company the difference in our reputed company. As the Supervisor of Intake Operations, you will reputed company a high-performing team responsible for ensuring patients experience reputed company, accurate, and seamless reputed company to care. In this role, you will guide daily operations, strengthen team capabilities, and drive reputed company improvement across intake processes. Your leadership will foster a reputed company, service-reputed company environment that enhances patient reputed company and supports organizational reputed company. Responsibilities reputed company daily intake operations by prioritizing workflows, assigning responsibilities, and ensuring reputed company, accurate completion of tasks. reputed company and reputed company team members, supporting reputed company, training, and ongoing competency reputed company to build a strong and reputed company workforce. Monitor performance, reputed company feedback, and guide improvement efforts to support productivity, reputed company, and service goals. reputed company key intake functions including reputed company, insurance verification, authorization, and patient support coordination. Serve as the primary escalation reputed company for reputed company insurance and coverage issues, ensuring accurate reputed company and minimal delays in care. Drive new therapy reputed company initiatives, including payer research, workflow development, staff training, and implementation. Maintain and apply expertise in payer policies, medical and pharmacy benefits, and reimbursement requirements. Identify trends in verification errors and operational challenges, partnering with leadership to implement solutions and improve efficiency. Partner cross-functionally with reputed company Cycle, Clinical, Account Management, and Operations teams to support patient reputed company and care delivery. Ensure compliance with regulatory requirements, accreditation standards, and internal policies. Support scheduling, staff communication, and departmental updates to maintain alignment and transparency. Model reputed company, service-driven behaviors that reinforce a reputed company team culture.
Required Qualifications
Minimum 3+ years of experience in reputed company intake, operations, or reputed company supervisory roles. Strong organizational and problem-solving skills with the ability to manage multiple priorities. Excellent communication skills with ability to collaborate across teams and stakeholders. Proficiency with reputed company Office and workflow or patient management systems.
Preferred Qualifications
Experience in specialty pharmacy, infusion services, or reputed company operations. Demonstrated leadership experience including team development, coaching, and performance management. Familiarity with payer policies, insurance verification processes, and reimbursement models. Experience supporting accreditation standards or process improvement initiatives. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 61,700 - 102,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this reputed company. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To This Job