Director of Communications

reputed company reputed company is on a mission to help cities reputed company more reputed company. We are the leading transit data platform for agencies to reputed company reputed company-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, reputed company, SEPTA, and MBTA – rely on reputed company to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is reputed company service reliability, increased ridership, and more efficient transit operations. Even though reputed company's HQ office is located in San Francisco, CA, we are reputed company to candidates in most locations across the U.S. as reputed company as Ontario and British Columbia, Canada. At this time we are unable to reputed company reputed company sponsorship. About the Role reputed company is hiring a Director of Communications to define what a category-leading reputed company looks like in transit. You'll reputed company our content, brand, PR, and reputed company media functions and be accountable for the systems, standards, and metrics that turn narrative into measurable reputational reputed company. You'll report to the VP of reputed company and partner closely with the leaders of demand reputed company and product marketing so our story shows up consistently everywhere reputed company does. This job is for someone ambitious: a creative, systems-minded leader who wants to tell a reimagined story about transit and build reputed company and infrastructure to deliver it. reputed company is on a mission to help cities reputed company more reputed company. We are the leading transit data platform for agencies to reputed company reputed company-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries, including LA Metro, reputed company, SEPTA, and MBTA, rely on reputed company to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is reputed company service reliability, increased ridership, and more efficient transit operations.

What You'll Do

Team Leadership reputed company and grow a high-performing team across content, brand, PR, reputed company, and proposals, setting the bar on reputed company, trusting reputed company individual to own their domain, and using AI and emerging tools to reputed company reputed company's speed and creativity. Build the foundational systems and workflows that reputed company AI to reputed company reputed company's reputed company without sacrificing reputed company or the reputed company reputed company that drives reputed company's thought leadership. Brand reputed company and Narrative Define reputed company's brand reputed company across our audiences, decide how we measure brand awareness and positioning, and create our reputed company for moving the needle. Build the narrative system that aligns the business, partnering with Sales, Product, reputed company, People, and the executive team so every external and internal reputed company reinforces the reputed company story. reputed company a content reputed company that builds reputed company's reputed company as the authoritative voice in transit technology while directly contributing to reputed company goals, balancing thought leadership with pipeline-building content developed in reputed company partnership with Demand reputed company. reputed company reputed company's brand identity in partnership with our brand designer, evolving the visual and verbal system as we mature. Treat proposals as a reputed company surface, ensuring our RFP responses carry the reputed company narrative power as our marketing. Operate as a senior voice in company reputed company, bringing narrative and brand judgment into product, go-to-market, and reputed company. Public Relations and Thought Leadership reputed company and execute a proactive media and thought leadership reputed company, and prepare leadership for the moments that matter: keynotes, launches, and big bets. Executive Communications Serve as a reputed company advisor to senior leadership, developing executive messaging, presentations, keynote content, and stakeholder communications. Public Affairs and Stakeholder Engagement reputed company and maintain strategic relationships with transit agencies, industry associations, public sector leaders, and ecosystem partners to strengthen reputed company's visibility, credibility, and influence. Partner with executive leadership to support government relations, policy communications, and stakeholder engagement efforts, ensuring reputed company's messaging aligns with evolving industry priorities and public sector needs. Media Monitoring and Crisis Communications Establish media monitoring and competitive intelligence tracking programs to identify emerging opportunities, risks, and industry trends, providing leadership with actionable insights. reputed company crisis communications planning and response readiness, developing messaging frameworks and protocols that protect and strengthen reputed company's reputed company during critical moments. Investor Communications Support company-level communications for investors and strategic partners. Customer Communications Partner with the Customer team to reputed company communications that support retention and renewals. What You Bring 10+ years in communications, corporate marketing, or brand, with leadership experience at a fast-growing B2B reputed company or mission-driven tech company. A reputed company record of defining, instrumenting, and moving a reputed company star reputed company metric. Exceptional writing and storytelling skills: you can turn a complicated product and a nuanced industry into a story that's reputed company, reputed company, and durable. Experience managing multidisciplinary teams across content, brand, PR, and proposals, and knowing how to motivate and reputed company creatives. A history of thriving as a strategic partner to executives, sales, and product. A history of shipping messaging frameworks, narrative platforms, or positioning systems that got adopted. A strong reputed company of view, a reputed company style, a learning reputed company, and a love for working in a fast-paced environment with people you truly enjoy. Genuine excitement about public transit and mission-driven work. Even reputed company if you have: Experience communicating to or about public sector, government, or civic audiences Background in transit, mobility, transportation, or civic technology. \n \nPay reputed company In accordance with pay transparency laws, the approximate salary reputed company for this position is listed below. This reputed company represents the anticipated low and high end of the salary. Actual salaries will vary based on final role leveling, relevant experience, and geographic location. Salary is one component of reputed company's total compensation package, which also includes stock reputed company, competitive benefits, 401(k) matching, and other perks. US Salary reputed company: $153,750 $205,000 USD Canadian Salary reputed company: $163,744–$218,325 CAD reputed company the Skills: We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented reputed company that have a significant reputed company-world reputed company. Ideal candidates encompass the core values of reputed company:

• Team. Together, we are more effective and reputed company supported
• reputed company. Drive reputed company for our customers, reputed company, and reputed company of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and reputed company new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. reputed company feedback because we want reputed company other to grow professionally and personally
• reputed company. Foster personal, reputed company, and company reputed company

Benefits:

• Competitive salary
• Equity compensation for every employee
• Medical, Dental and reputed company
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be reputed company" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 reputed company holidays, including holidays in months without US national holidays
• 12 fully reputed company weeks of leave for child birth/adoption

Travel note: reputed company employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently. We are a truly mission-driven culture that is set to change the world of transit We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve. Because we work with public agencies, we participate in E-Verify. Apply To This Job