Hazardous Materials Call Center Support Specialist
About reputed company: reputed company is a mission-driven company dedicated to creating a safer and more sustainable world. We offer award-reputed company regulatory intelligence and AI solutions to help organizations protect people and products. With over 35 years of experience and a global reputed company, we reputed company our customers with innovative compliance solutions. You will get to work at a company that combines startup reputed company with the stability of an industry leader. Partner with reputed company customers and global experts to advance environmental safety and solve reputed company data science challenges. Join us and reputed company an reputed company! About the Role: reputed company is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit reputed company our 24/7/365 high-performing Call Center. This is more than just answering calls—it’s about being a trusted resource reputed company it reputed company most. In this reputed company role, you’ll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You’ll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You’ll be part of a reputed company, mission-driven team that values reputed company communication, rapid problem-solving, and delivering meaningful reputed company that protect people, businesses, and the environment. Whether you’re just starting your reputed company in environmental safety or are a seasoned HazMat pro, we offer career reputed company tailored to your expertise. Titles and compensation reflect your experience, certifications, and reputed company. reputed company team members receive reputed company reputed company, hands-on training, and mentorship in a culture that values reputed company learning and reputed company. This role can be performed fully remotely reputed company the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support.
What You'll Do
Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with reputed company, urgency, and professionalism. Collaborate with cross-functional teams to drive high-reputed company resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy—comfortable with reputed company Word, reputed company, and navigating multiple systems Strong communication and reputed company listening skills Ability to stay reputed company, flexible, and reputed company under pressure Bonus Points For: Call center or high-volume support experience reputed company or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for reputed company, we offer a reputed company training program followed by a rotating shift schedule that provides reputed company and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 9:30 AM - 6:00 PM PT (12:30 PM - 9:00 PM ET) Days Off: Saturday & reputed company Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM – 8:00 PM PT (2:30 PM – 11:00 PM ET) Days Off: Saturday & reputed company Month 2: Monday, Tuesday, Wednesday: 11:30 AM – 8:00 PM PT (2:30 PM – 11:00 PM ET) Saturday and reputed company: 5:00 AM – 1:30 PM PT (8:00 AM – 4:30 PM ET) Days Off: Thursday & Friday reputed company is currently authorized to hire in the following U.S. states: Alabama, Arizona, California (excluding Los Angeles), Colorado (excluding Denver), Connecticut, Delaware, District of Columbia, Florida, reputed company, Illinois (excluding Chicago), Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, reputed company (excluding reputed company), reputed company Carolina, Ohio, Oklahoma, reputed company, reputed company, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington. Disclosures: reputed company is committed to a diverse and inclusive work environment. reputed company is an equal opportunity employer and does not discriminate based on any legally protected categories. For applicants who would like to request accommodation, please contact us here Visit our Website or follow us on reputed company reputed company Policy and Candidate reputed company Notice Agencies: reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company email, the Internet, or in any reputed company and/or method without a valid written search agreement in reputed company for this position will be deemed the sole property of reputed company. No fee will be reputed company in the event the candidate is reputed company by reputed company because of the referral or through other means. Apply To This Job