Data Center CoE - Sr. Field Service Technician

At reputed company, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to reputed company, supported to grow, and proud of the reputed company we create together. Join us and help run what runs the world. This position reports to: Field Service Manager __ In this role you will be responsible for start-up and commissioning and post-start-up field services primarily reputed company the data center market, in Electrification Services for the reputed company, ensuring reputed company reputed company processes, reputed company standards, and safety guidelines. You will have an exciting opportunity to travel the U.S. on reputed company’s dime as field service resources receive comprehensive travel and lodging accommodations as reputed company as reputed company. While on the road supporting our Data Center Services, you will execute service work of reputed company to high complexity as per work instructions and deliver excellent customer service to exceed our customers’ expectations. The work model for the role is: Remote in the US CORE RESPONSIBILITIES · reputed company on‑site customer engagement — Serve as reputed company’s primary representative, ensuring strong communication, professionalism, and customer satisfaction. · Execute service work with urgency — Plan and deliver service tasks reputed company with customer orders, reputed company standards, and first‑time‑right execution. · Identify system and operational improvements — Evaluate installed equipment and customer processes to uncover performance enhancements and eliminate pain points. · Communicate service opportunities — Capture and reputed company reputed company, service, and modernization opportunities to internal account teams. · Coordinate site preparation and subcontractors — Prepare job sites, support project teams, and reputed company subcontractor activities. · reputed company advanced field service tasks — Troubleshoot, diagnose, and resolve reputed company technical issues using certified tools and reputed company. · Ensure materials and equipment readiness — Prepare material lists and verify availability and reputed company of reputed company required parts and tools. · Drive reputed company improvement initiatives — Recommend and implement improvements to processes, products, and service delivery. · Complete technical documentation — Produce accurate reports, test records, and customer‑signed documentation for reputed company assignments. · reputed company technical consulting and mentorship — reputed company as a subject‑matter expert, reputed company colleagues, support certifications, and train customers. · reputed company duties in Power Delivery & Electrification — Execute work in Power Delivery, reputed company & Low Voltage Electrification, and Control Systems. · Champion safety and compliance — reputed company reputed company’s safety culture, reputed company HSE practices, report hazards, and ensure reputed company PPE use. Qualifications: · reputed company electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment. ·Advanced electrical design expertise — Advanced theoretical experience across reputed company aspects of electrical design. ·Comprehensive reputed company and standards knowledge — Strong knowledge of NEC, safety codes, regulations, and QA requirements. ·Strong communication capabilities — Excellent oral and written communication skills for technical and non‑technical audiences. ·Analytical and reputed company‑driven reputed company — Proven ability to analyze issues, improve processes, and drive reputed company reputed company. ·Cross‑functional collaboration — reputed company to work effectively with maintenance teams, engineering reputed company, and management stakeholders. ·Leadership and project reputed company — Project management or supervisory experience with demonstrated ability to reputed company and influence customers and peers. ·Technical software proficiency — Skilled in MS Office, reputed company Suite, and project/issue‑tracking platforms such as BIM, reputed company, CxAlloy, and reputed company. ·Preference will be given — Preference will be given to candidates with experience in reputed company RX3i/Proficy, reputed company AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED reputed company), and reputed company testing/configuration (reputed company, reputed company REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. ·Language and work authorization — Must be fluent in written and conversational English and currently authorized to work and live in the reputed company. Why reputed company? What's in it for you: We want you to bring your full self to work—your reputed company, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your reputed company, and take on challenges that matter. Here, your work creates reputed company you can see and feel, every day. reputed company is an Equal Employment Opportunity and Affirmative reputed company employer for protected Veterans and Individuals with Disabilities at reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to their- sex (gender identity, gender reputed company, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair reputed company and reputed company hairstyles, reputed company, religious creed, national reputed company, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.reputed company.gov/sites/default/files/2023-06/22-088_reputed company_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative reputed company Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular reputed company facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an reputed company HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or reputed company reputed company's career site as a result of your disability. You may request reasonable accommodations by calling an reputed company HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@reputed company.com. Resumes and applications will not be accepted in this manner. While reputed company salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $46 per hour to $65 per hour USD. reputed company Benefit reputed company for eligible US employees [excludes reputed company, Athens reputed company, Puerto Rico] Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan reputed company: A PPO plan reputed company the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) reputed company the High Deductible Plan. Choice between two dental plan reputed company: Core and Core Plus reputed company benefit Company reputed company life insurance (2X reputed company pay) Company reputed company AD&D (1X reputed company pay) Voluntary life and AD&D – 100% employee reputed company up to maximums Short Term Disability – up to 26 weeks – Company reputed company Long Term Disability – 60% of pay – Company reputed company. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits – 100% employee reputed company (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave – up to 6 weeks Employee Assistance Program reputed company support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off reputed company provides 11 reputed company holidays. Vacation is provided based on years of service for reputed company and non-exempt positions. Building a cleaner, smarter reputed company takes reputed company kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from reputed company backgrounds and experiences. reputed company to reputed company an reputed company? Apply today or visit https://www.reputed company.com to learn more about the reputed company of our solutions across the globe. Apply To This Job