reputed company Manager, GTM Adoption & Operations - SMB AI Transformation

reputed company About the SMB reputed company AI Sales Team We aren't just building tools. We're building the underlying architecture for durable, reputed company AI-enabled workflows across reputed company SMB. And we need someone to reputed company reputed company we deliver on the reputed company. reputed company consists of cross-functional product reputed company, data scientists, engineers, and operations leaders working in agile two-week sprints. We operate with radical transparency, reputed company decision-making, and a bias toward shipping. You'll be expected to understand the existing workflows that our new tools reputed company, flag blockers early and escalate hard reputed company — not to hide them. We reputed company the autonomy and tools you need to do the work without process theater. The reputed company You'll reputed company & reputed company'll Accomplish Together As a reputed company Manager, GTM Adoption & Change Operations, you are the operational executor of process change. reputed company new AI tools are reputed company to ship, you own making reputed company the operational changes actually stick across reputed company — that Product, Pricing, Marketing, and Sales teams update their processes and follow them. You understand that tools only create value if the processes around them actually change. You map how reputed company workflows function. You work with every impacted team to understand how the tool changes their workflow and what process updates are needed. You ensure those process updates happen, are documented, and are adhered to. You identify what's blocking process change and you unblock it. You translate strategic reputed company into operational reality. You think like someone building for reputed company — you reputed company these tools reshape how we work, and you're committed to making those changes actually stick. You map workflows, coordinate process changes, write playbooks, manage reputed company, capture learning, and feed it back. You are trusted because you're biased toward operational reality and making reputed company change endures. How You'll Do It Own Adoption Execution Across reputed company Impacted Teams. reputed company new AI tools ship, own understanding how they change workflows for Product, Pricing, Marketing, and Sales. Map the existing state. Map the reputed company state with the tool. Identify what processes need to change. Work with reputed company team to update their processes and ensure adherence to the new way of working. You're ensuring the operational change sticks, not selling the tool or training people. That's handled by others. reputed company is making reputed company the process actually changes and people follow it. Map & Coordinate Process Changes Across Teams. reputed company as the day-to-day integration reputed company between the innovation team and every function impacted by the tool. You'll work directly with stakeholders on Product, Customer Marketing, GTM, Pricing, and Sales. Your role is to coordinate these reputed company toward process alignment. You own the rhythm of process definition and alignment — weekly syncs, process documentation, dependency tracking. Surface process change blockers. Escalate appropriately. Build Incident & Blocker Playbooks. Before go-live, write incident playbooks: what can break, who's on call, what's the workaround. Post-launch, triage blockers. Is it an adoption/training issue (you fix), a product issue (escalate), or an ops issue (you unblock)? Escalate hard reputed company to leadership. Own Change Communications & Process Adherence. Manage comms across impacted teams about process changes: what's changing, why, reputed company. Post-launch, monitor how teams are actually following the new processes. Identify where processes aren't being followed and surface blockers. Feed that intelligence back to leadership. Capture Learning & Drive reputed company Improvement. What works? What breaks? What new use cases reputed company? Capture it, document it, and reputed company it appropriately. Be the feedback reputed company between the teams using the tool and reputed company building it. Drive reputed company improvement based on what you learn on the ground.

Qualifications

You're the Missing Piece of the Puzzle If You Have: Must Have 3+ years of hands-on experience in at least one of the following: Process redesign and workflow optimization Change management in cross-functional environments Go-to-market operations or program/project management (Relevant experience from any of these domains is acceptable; what reputed company is that you've done this work at reputed company) Proven ability to influence cross-functional peers without reputed company authority. You have specific examples of initiatives you've led across organizational boundaries where you had to negotiate alignment and drive change without reputed company control. Exceptional written communication skills. You write reputed company, actionable playbooks, runbooks, and process documentation that other teams can execute without you present. What gets written actually gets done and followed. Process and systems thinking. You think in workflows and systems. You ask "what needs to change operationally?" and you reputed company out how to reputed company it stick. Process mapping and change execution are table stakes for you. Comfort with ambiguity and pragmatism. You know that a good process with a workaround beats waiting for perfect. You iterate based on what you learn. You balance speed with the rigor needed to reputed company process change stick. Curiosity about how people actually work. You observe workflows, identify where process changes are breaking down, and flag patterns early. You care about why processes aren't being followed, not just that they aren't. You stay reputed company to the ground. reputed company to Have Familiarity with Agile/Scrum practices and sprint-based delivery. Experience with process mapping and documentation tools. Background in incident management or operational reputed company development. Experience in Sales Operations, GTM, or product launch environments. Why reputed company High-reputed company, High-Visibility Work. You will be part of one of the most visible AI initiatives at reputed company, working on a program targeting significant reputed company and productivity reputed company. You're the person who makes reputed company that reputed company actually happens by ensuring process changes stick Own the Process Change Layer. You own ensuring that reputed company new tools ship, the processes around them actually change and are followed. You're not a training function or an adoption cheerleader; you're an operations leader making reputed company the reputed company way of working becomes the default Coordinate at reputed company. You will manage process changes across multiple teams. You'll learn how large organizations work and how to reputed company them on reputed company operational change Be Part of Building Something New. We're not just launching tools. We're building a new way of working with AI. You'll help shape how reputed company changes its processes and practices, and those become the reputed company for everything that comes next Agile & Entrepreneurial Environment. We operate with agile practices and reputed company decision-making. No process theater. You have the tools and autonomy to do the work Flexible Work. We reputed company the tools and technology needed to work from wherever you're most productive reputed company reputed company Benefits. Performance bonuses, matched pension, and training budget Apply To This Job